Jessica Caruso Email & Phone Number

Princeton, Nj

Designs and administers HR policies and procedures, completes payroll, collects and analyzes confidential data related to compensation, benefits, training, recruitment, and employee relationsLiaison to our PEO Organizes and executes company’s annual off-site meeting while adhering to the budgetPosts career opportunities online, reviews resumes and conducts initial phone interviews; schedules in-person interviews with pertinent managers and directorsOn-boards new employees using a self-developed course

Supervised Office Administrator to assure all office needs were met Supervised Shipping Clerk to assure all distribution logistics are met Supported VP of HR & Finance as neededCoordinated closely with other teams during the launch of new products and offeringsAssisted in increasing annual device sales and decreasing shipping costs

Led team in initiating, planning, executing, and closing projectsManaged inventory and procurement of all hardwareOversaw medical device manufacturing, customizing and shippingDeveloped and maintained Product Development Design Controls in accordance with FDA regulations Generated Quality Improvement, Quality Assurance, and Shipment Compliance reportsAssisted in increasing annual device sales

Provided technical support to 50 callers per month, customized 70 speech-generating devices per month in accordance with detailed user requestsGenerated and maintained complaint and feedback reports per Medicare and FDA guidelines Assisted reimbursement, product development, and accounting departments regularlyAssisted in increasing annual device sales

Answered and directed the main phone lineAssured office was neat and stocked with necessary tools for functionalityMaintained office hardwareOversaw all office operations, including organizing lunches, meetings, and eventsAssisted Director of Operations in on-boarding new employees and coordinating orientations

Ensured quality shifts were run throughout each section of the restaurantReinforced service expectations for both employees and guestsCommunicated and executed all marketing and merchandising programsResponsible for receiving deliveries and following security proceduresAssigned employee responsibilities in order to meet business necessities based upon labor management

Managed reservations and customer seatingOrganized and directed larger, private dinners and brunchesMaintained a clean and visibly pleasing workplaceCreated a bi-weekly newsletter to share positive and helpful information with co- workers Continually adjusted to additional responsibilities

Ba, English

Aa, Liberal Arts