Jessica Evans, Lcsw (She, Her) Email & Phone Number

Responsible for operational oversight of multi-site Agency, including building systems and protocols, facilitating change management, and implementing strategic initiatives for a growing behavioral health organization practicing integrated care across a continuum of multidisciplinary programs. Supervises all Operations and Technology department leads including the Director of Operations; Director of Training, Equity and Inclusion; Director of Technology; and Director of Practice Management.

Worked with Executive and Deputy Directors to develop strategy on behalf of the Agency; collaborate on setting strategic priorities, identify projects, develop staffing plans and oversee implementation of strategic initiatives.

Responsible for evaluating, developing, and improving work flows; documenting processes; and updating relevant policies and procedures to manage contracts, accreditation and overall compliance. Assist in all aspects of Revenue Cycle. Configuration and utilization of the Evolv electronic health record system. Collaborate in quality improvement efforts.

Roxbury

Program Development for new Clinical Stabilization Services program; Including planning and primary contact during construction of the unit, Policies and Procedures development, hiring and training staff, network development, serving as Program Director for first seven months of operation.

Lowell, Ma

Roxbury, Ma

Previous position as Operations Director; which encompassed Facilities, IT and HR.

Roxbury, Ma

Family Continuity - In-Home Family TherapyNortheastern University's Center for Community Health Education Research - Administrative Support Casa Esperanza - Substance Use Clinician

Master'S Degree, Social Work

Certificate Program, Institute For Nonprofit Management And Leadership (Inml)

INML is affiliated with Tufts University's Jonathan M. Tisch College of Citizenship and Public Service which grants certificates for its.

Ba, Womens' Studies And Psychology

Activities and Societies: Residential Life Staff, Women's Studies Teaching Collective, Member of LGBT, People on Women's Empowerment.

Organizational Behavior Graduate Certificate