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@g2crowd.com
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4 phones found area 618 and 312
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Jessica Jurmann is listed as Helping SaaS Companies Scale | Building Strong Relationships & Delivering Results at Ingram Content Group, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at g2crowd.com, phone signal with area code 618, 312, and a matched LinkedIn profile for Jessica Jurmann.
Jessica Jurmann previously worked as Senior Manager, Digital Solutions at Ingram Content Group and Director, Customer Success at G2. Jessica Jurmann studied at Marketing Week Mini Mba With Mark Ritson.
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AeroLeads found 1 current-domain work email signal for Jessica Jurmann. Compare company email patterns before reaching out.
With over ten years of Customer Success experience in the SaaS industry, I am passionate about delivering exceptional customer experiences, driving retention and loyalty, and enabling customer advocacy.I have successfully implemented customer success playbooks, KPIs, and RACI matrices to improve team efficiency and productivity. Furthermore, I've fostered cross-functional collaboration by partnering with diverse teams and stakeholders to pinpoint and address product gaps, orchestrate regional client summits, and harness the power of data-driven insights to shape customer success strategies.
Listed skills include Marketing, Email Marketing, Seo, Social Media Marketing, and 46 others.
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La Vergne, Tennessee, US
Results-Driven Leader | Cross-Functional Team LeadershipLeading a high-performance, cross-functional team to drive sales growth, enhance customer retention, and execute strategic initiatives that deliver measurable business outcomes. Focused on operational efficiency and aligning team efforts with broader organizational goals.Strategic Vision for.
Chicago, IL, US
Led a High-Performing Team: Managed a team of 10 Customer Success Managers responsible for overseeing $17 million in Annual Recurring Revenue (ARR) for Mid-Market customers.Department Growth & Optimization: Expanded the Customer Success department from 4 to 10 CSMs, optimizing onboarding processes for remote team members and reducing time to productivity.
Chicago, IL, US
I led a team of high-performing CSMs by implementing KPIs to help us reach company goals, revamped the customer journey to define excellence, and ensured customers had a seamless onboard experience from sales to post sales that increased customer satisfaction and reduced churn by creating more advocates, which led to higher NPS, references and case.
Chicago, IL, US
I led a team of five Customer Success Managers (CSMs) and achieved the highest gross retention among all the Customer Success teams in FY19. As a result, I won the CS Leader of the Year award. I also helped manage customers moving to a new SaaS platform we had recently built. During this process, I worked closely with multiple teams to identify gaps in the.
Chicago, IL, US
I maintained strong relationships with enterprise clients, achieving a 100% retention rate and offering training on user-generated content and new products/services. Responsibilities include defining ROI metrics, identifying upsell opportunities, liaising between clients and Product Management, onboarding and training new team members, and communicating.
Chicago, IL, US
PowerReviews delivers a leading Consumer Engagement Engine that helps companies engage with consumers everywhere at the moment of purchase to drive sales, improve the customer experience, and create actionable insights. A true Software-as-a-Service that is easy to implement and customize, PowerReviews delivers proven customer reviews and Q&A capabilities.
Chicago, Illinois, US
seoClarity provides limitless scale to tackle the most complex SEO challenges while providing the full functionality to scale your efforts – whether you’re looking to track and report on your SEO or a solution for link building and content generation – seoClarity is the only complete SEO platform.I was responsible for overseeing client relationships by.
Chicago, Illinois, US
I managed a customer book and was responsible for onboarding, training, upselling, and proving the ROI of our SaaS platform. I achieved high customer retention, built strong customer relationships, and personally visited my customers. I excelled at customer communication, managed data integration, and contributed to developing SEO strategies.
Chicago, IL, US
I was responsible for tracking and reporting sales metrics, training clients on a SaaS Ad creator tool, managing social media profiles, coordinating email promotions, analyzing sales tracking data using Excel, assisting the sales department with RFPs and research materials, and posting job listings on various sites while conducting initial interviews.
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Jessica Jurmann works for Ingram Content Group.
Jessica Jurmann is listed as Helping SaaS Companies Scale | Building Strong Relationships & Delivering Results at Ingram Content Group.
AeroLeads has found 1 work email signal at @g2crowd.com for Jessica Jurmann at Ingram Content Group.
AeroLeads has found 4 phone signal(s) with area code 618, 312 for Jessica Jurmann at Ingram Content Group.
Jessica Jurmann is based in Nashville, Tennessee, United States while working with Ingram Content Group.
Jessica Jurmann has worked for Ingram Content Group, G2, Powerreviews, Seoclarity, and Your Neighborhood Network.
You can use AeroLeads to view verified contact signals for Jessica Jurmann at Ingram Content Group, including work email, phone, and LinkedIn data when available.
Jessica Jurmann studied at Marketing Week Mini Mba With Mark Ritson.
Jessica Jurmann is listed with skills including Marketing, Email Marketing, Seo, Social Media Marketing, Social Media, Management, Account Management, and Marketing Strategy.
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