Jessica Smith, Mba, M.Ed. Email & Phone Number

Saint Rose, La, Us

East Jefferson High School

Manage short-term staffing needs for nurses and allied health professionals spanning ten facilities within the Ochsner Health System. Foster robust relationships with unit directors and managers to facilitate seamless delivery of healthcare staffing solutions. Dedicated to understanding the distinctive culture, operational nuances, and client needs, enabling us to exceed staffing demands with unparalleled service quality.• Effectively negotiated rate increases by conducting thorough market analysis reports, thereby boosting candidate interest and swiftly fulfilling challenging roles.• Enhanced candidate placement efficiency by 20% by adeptly showcasing their skills and aligning them with specific unit requirements.• Collaborated with a diverse team to streamline onboarding processes, resulting in a reduction in the duration from application to placement.• Cultivated strong relationships with unit directors, leading to the development of tailored recruitment strategies based on in-depth insights into staffing needs.• Acknowledged for outstanding program management, consistently earning quarterly bonuses since assuming the position.• Influenced system executives through data-driven decision-making in quarterly meetings, impacting staffing strategies and contributing to business growth.• Restructured the expiring credentials notification process, minimizing practitioner removals and eliminating coverage gaps in client units

Licensed in two states, demonstrating expertise in relationship management and providing exceptional customer support throughout the home-buying process.• Led a remote team of four members, overseeing streamlined escrow closure processes for each loan and exhibiting robust leadership in remote operations.• Employed a consultative sales methodology, conducting comprehensive needs analyses and risk assessments to adeptly guide clients through the loan process.• Innovatively crafted deal structures within lending parameters to meet client needs while safeguarding company profitability.• Provided realtors with insights into market trends and dynamics, enriching their comprehension and efficacy within the rapidly changing real estate environment.• Partnered with realtors to enhance marketing strategies, prioritizing inclusivity to expand market reach and attract diverse client demographics

New Orleans, Louisiana

Directed strategic management initiatives aimed at improving program effectiveness, working closely with stakeholders and regulatory officials to secure national accreditation. Enhanced the allocation of departmental funds based on learner feedback, resulting in notable improvements in trainee development and learning experiences.• Crafted and implemented strategic program enhancement plans derived from SWOT analysis, resulting in Nephrology's recognition as the most improved program and elevating Gastroenterology fellows' satisfaction from 50% to 85%.• Orchestrated the smooth transition of faculty recruitment from in-person to virtual platforms amid the COVID-19 pandemic.• Oversaw various human resources activities related to the program, including coordinating biannual clinical competency committee meetings, resolving conflicts involving residents and fellows, managing recruitment, orientation, onboarding, performance evaluations, and presenting program accreditation and policies.• Negotiated adeptly for a 25% increase in the recruitment budget, enabling the attraction of top-tier talent for the programs.• Collaborated cross-departmentally with workforce development to launch the pre-nursing apprenticeship program, forging crucial relationships with local school district leaders and principals to introduce this new workforce development initiative.

New Orleans, Louisiana, United States

Delivered extensive HR advisory support, centered on crafting and enacting policies with a notable dedication to bolstering diversity, equity, and inclusion within the organization. Provided adept coaching and direction to both management and staff on various HR matters, guaranteeing efficient problem-solving and the provision of suitable remedies.• Directed a three-person administrative team, overseeing adherence to labor regulations and formulating HR protocols.• Harmonized HR tactics with corporate goals via proactive strategizing and data-backed measures to heighten employee involvement and retention.• Provided counsel on employee procedures to uphold legal adherence and uniform internal policy enforcement.• Supervised varied initiatives such as recruitment, benefits dissemination, training and growth, and wellness programs.

Luling, Louisiana, United States

Led the overhaul of Common Core Curriculum delivery with interactive, tech-integrated lessons and diverse instructional tools. Collaborated district-wide on a comprehensive social studies curriculum. Served as grade-level team leader and School Improvement Committee representative. Implemented tailored intervention plans based on pretest data to close learning gaps and boost student progress. Spearheaded curriculum development efforts, updating assessments and intervention methods to effectively address student challenges.• Implemented a standardized test prep curriculum, resulting in a 25% increase in average math scores and overall student proficiency in core subjects.• Enhanced learning and engagement for SPED and ED students through innovative group discussions and personalized plans.• Created and executed lesson plans and extracurricular STEM activities, leading to a 20% comprehension boost and a 30% increase in STEM participation and achievement.• Guided a student group to regional victory in a Social Studies competition and organized professional development workshops for educators.• Achieved 100% success in advancing intervention students to grade-level proficiency in reading and math.• Established a mentorship program that notably reduced disciplinary incidents and enhanced classroom engagement

Doctor Of Philosophy - Phd, Education W/ Organizational Leadership Concentration

Master Of Business Administration - Mba, Human Resources Management

Master Of Education - Med, Educational Leadership And Administration, General

Bachelor Of Science - Bs, Accounting And Business/Management