Jessica Stapleton Email & Phone Number

Tampa, Florida, Us

Develops and implements office policies and procedures, Oversees all financial operations, including billing and coding, Supervises, trains, and evaluates administrative staff, Sets the staffing schedule and approves paid time off, Ensures that customer service standards are met, Makes sure regulations, guidelines, and standards are followed.

Warrendale, Pa, Us

• Tracked and Analyzed sales and customer trends in order to maximize sales and revenue while minimizing expenses. • Grew sales by 45% through implementing an endless aisle.• Introduced mobile payments and mobile shopping that increased by 25%.• Prepared daily work schedules for and assigned tasks to 30+ employees, schedules deliveries, and enforced company policies.• Implemented system of mystery shoppers whose feedback lead to 15% increase in satisfaction among both customers and employees.• Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets.

Hired, Trained and Termed at Entry . I developed 30 or more employees for various positions throughout the company. Created and administered semi-annual performance reviews to a team 60 employees. Not only met but exceeded all metric goals set forth by the company.. Prepared all nightly and weekly deposits while practicing safety standards. Completed all quarterly and monthly floor sets with pricing adjustments and changes.

Associate'S Degree, Business' Administrations Management

Honors Diploma

Associates, Business' Administrations Management