Jessica Stapp Email & Phone Number

• Develop scope and schedule of US Bank Scenario 10 Decommission projects in conjunction with the client, vendors and senior management• Coordinate, negotiate and track all vendor contracts using SmartSheets, Adaptive Work, CoStar and JD Edwards/Spend• Deliver continuous improvement in customer service to US Bank clients and outstanding results that include on-time and on-budget projects, fast response times, and effective communication• Establish and maintain project goals and… Show more • Develop scope and schedule of US Bank Scenario 10 Decommission projects in conjunction with the client, vendors and senior management• Coordinate, negotiate and track all vendor contracts using SmartSheets, Adaptive Work, CoStar and JD Edwards/Spend• Deliver continuous improvement in customer service to US Bank clients and outstanding results that include on-time and on-budget projects, fast response times, and effective communication• Establish and maintain project goals and success criteria that meet both JLL and Client needs. Report on these goals on a weekly basis to meet data accuracy goals.• Coordinate and lead the client and project team through the implementation of the project including conceptual, schematic, design development and construction documentation and sign off Show less

Bloomington, Minnesota, United States

• Maintain vendor relationships while negotiating costs, scope of work and issuing purchase orders • Protect margins by preparing pricing proposals, identifying cost savings and completing projects with accuracy • Proactively communicate status to clients and sales representatives • Establish and communicate realistic timelines and milestones needed to stay on schedule • Order and maintain material samples to ensure quality of final product

Lakeville, Mn

• Effectively communicated with design and other internal departments to ensure projects are completed properly and on time • Managed project lifecycle, including estimates, invoicing, payables and receivables • Increased product knowledge and expertise in installation

Edina, Mn

• Achieved revenue expectations in business-to-business sales by building relationships • Implemented a successful territory strategy to identify market potential

• Worked with vendors by collecting quotes, monitoring work completed and remitting payment for services • Reconciled daily cash deposits and managed monthly supplies budgets • Interviewed, trained, scheduled, and supervised over fifty employees at once• Improved condition and quality of a 60,000 square-foot facility and raised corporate score from C- to A • Earned the role of ‘Member Service Manager’ and was entrusted with resolving 25-30 complex corporate level customer… Show more • Worked with vendors by collecting quotes, monitoring work completed and remitting payment for services • Reconciled daily cash deposits and managed monthly supplies budgets • Interviewed, trained, scheduled, and supervised over fifty employees at once• Improved condition and quality of a 60,000 square-foot facility and raised corporate score from C- to A • Earned the role of ‘Member Service Manager’ and was entrusted with resolving 25-30 complex corporate level customer service issues per day Show less

Edina, Mn

• Provided administrative services for office manager and agents • Improved filing processes for client folders • Created marketing materials • Demonstrated effective organization and excellent phone etiquette in the office

Saint Paul, Mn

• Interview, hire, and train all team members• Led weekly meetings in a manner that encouraged team-building and teamwork• Planned and staffed campus-wide events and publicity campaigns• Oversaw a programming budget of over $110,000• Strengthened team enthusiasm by creating a successful and fun working environment