Jessica Steen Email & Phone Number

Irvine, California, United States

Manage and oversee the Global HR Instructional Design team, ensuring strategic utilization of financial resources, timely project deliverables, and a robust talent development plan aligned with departmental growth strategies.Key Responsibilities:Team Leadership: Lead and manage the Global HR Instructional Design team, fostering a collaborative and innovative work environment.Financial Oversight: Ensure strategic utilization of funds to meet project deliverables and support talent development initiatives.Risk Management: Identify risks and develop comprehensive instructional design strategies, including negotiations with internal and external stakeholders and vendor management.Project Management: Plan and direct complex, large-scale activities with significant business impact, ensuring successful completion of all deliverables.Collaboration: Partner with cross-functional and matrix teams to resolve issues, develop mitigation strategies, and implement alternative solutions.Stakeholder Engagement: Drive partnerships between the instructional design team and business units, collaborating with senior stakeholders to analyze metrics and evaluate the effectiveness of learning experiences.Demonstrated performance- Proven experience in instructional design and team management.- Excellent risk management and problem-solving skills.- Ability to lead complex projects with significant business impact.- Strong collaboration and stakeholder engagement skills.

Irvine, California, United States

As a Senior Manager of Instructional Design, I led a talented team of instructional designers, driving the development and implementation of innovative learning experiences. My role involved:Leading: Supervising and mentoring a collaborative and innovative team of instructional designers.Orchestrating: Planning, coordinating, and overseeing instructional design projects to ensure timely completion and alignment with organizational goals.Ensuring Quality: Reviewing and providing feedback on instructional materials to maintain high-quality standards and effective learning outcomes.Collaborating: Partnering with internal stakeholders to understand learning needs and ensure projects meet business requirements.Allocating Resources: Effectively managing resources to meet project deadlines and objectives.Innovating: Applying best practices and leveraging emerging technologies to create engaging learning experiences.Improving: Identifying and implementing process improvements to enhance team efficiency and effectiveness.Managing Vendors: Overseeing relationships with external vendors involved in instructional material development.

Irvine, Ca

In my role as an Instructional Design Manager, I successfully supported the development and implementation of instructional design projects, ensuring alignment with organizational goals and standards. My key responsibilities included:Supervised and Mentored: Led a team of instructional designers, fostering a collaborative and innovative work environment.Coordinated Projects: Assisted in planning and coordinating instructional design projects, ensuring timely completion and alignment with organizational objectives.Ensured Quality: Reviewed instructional materials to maintain high-quality standards and effective learning outcomes.Interacted with Stakeholders: Collaborated with internal stakeholders to understand learning needs and ensure projects met business requirements.Managed Resources: Helped allocate resources effectively to meet project deadlines and objectives.Applied Expertise: Utilized best practices in instructional design and emerging technologies to create engaging learning experiences.Improved Processes: Identified opportunities for process improvements and assisted in implementing changes to enhance team efficiency and effectiveness.Liaised with Vendors: Coordinated with external vendors involved in the development of instructional materials.Through these efforts, I contributed to the creation of impactful learning solutions that drove organizational success.

Irvine, Ca

In my role as an Associate Manager of Instructional Design, I played a key role in supporting the development and implementation of instructional design projects. My key responsibilities included:Supervised Team: Oversaw and mentored a small team of instructional designers, promoting a collaborative work environment.Coordinated Projects: Assisted in planning and coordinating instructional design projects to ensure timely completion and alignment with organizational goals.Maintained Quality: Reviewed instructional materials to ensure they met high-quality standards and achieved effective learning outcomes.Collaborated with Stakeholders: Worked closely with internal stakeholders to understand learning needs and ensure projects met business requirements.Managed Resources: Helped allocate resources effectively to meet project deadlines and objectives.Applied Best Practices: Utilized best practices in instructional design and emerging technologies to create engaging learning experiences.Enhanced Processes: Identified opportunities for process improvements and assisted in implementing changes to enhance team efficiency and effectiveness.Vendor Coordination: Coordinated with external vendors involved in the development of instructional materials.

One Edwards Way, Irvine, Ca 92614

I partnered with global business units and functional areas at Edwards to support internal training needs. My key responsibilities included:Training Strategy Development: Partnered with internal stakeholders to develop comprehensive training strategies, gaining agreement on program outcomes and success metrics.Needs Analysis: Conducted in-depth training needs analysis with subject matter experts to design moderately complex training curricula and programs.Program Design and Development: Developed individual training program goals, overall program objectives, and module objectives. Maintained and updated training assets to align with revised procedures.Effectiveness Evaluation: Developed criteria for evaluating the effectiveness of training activities, aligning measurement and evaluation approaches to validate learning outcomes. Shared best practices and lessons learned from evaluation data.Vendor Management: Evaluated and oversaw contractors or vendors to develop, translate, and administer training programs.Coaching and Consulting: Provided business unit/client-focused coaching and consulting on the instructional design process, deliverables, and expected outcomes.Instructional Design Expertise: Applied working knowledge of the ADDIE model and developed online training programs.Continuous Learning: Stayed abreast of training and development research, including learning theory, motivation theory, and new materials, methods, and techniques.

Long Beach

Design development programs and assigned elearning corporate training initiatives. Responsible for all aspects of development programs from design to elearning delivery. Provide consultation on instructional and performance interventions for performance improvement. Establish training department standards and procedures.

Pasadena

Designed and developed instructional material. Demonstrated and utilized effective needs analysis, project management, course development, and evaluation skills. Independently developed entry and advanced level courses. Utilized multimedia technology and authoring tools. Determined needs of the course and appropriate method of delivery. Tracked the online course development process, monitored ongoing courses, and resolved problems in technology and course delivery.

Responsible for managing the stakeholder & communication work stream of the organizational change management component of the new SAP implementation project. In addition, performed change readiness work, including evaluating Apria's change capacity for SAP.

Foothill Ranch

Responsible for training communications to the field. Designed instructional job aids, participant guides, and facilitator guides. Coordinated Lotus IBM LMS enrollments and created virtual classroom sessions. Performed quality assurance on online technical courses in the LCMS, Forceten. Coordinated training deployment for new applications. Queried training reports for weekly status.

Irvine, Ca

Designed instructor-led guides and training aids for technical training courses. Collaborated with managers and SMEs in design, development, maintenance, and support of training material and communication documentation. Performed daily administration in the company's homegrown learning management system.

Orange County Sanitation District

B.S., Biological Sciences

Master Of Science (M.S.), Instructional And Performance Technology, 2 Semesters Complete; Expected Graduation Tbd

Mba, Business Administration

Education record