Jessica Strader Email and Phone Number

Recruited to the organization by a former supervisor. Drives all aspects of documentation and business process delivery and capability excellence through the design and deployment of targeted solutions and services. Communicates with all involved stakeholders and offers excellent customer service while handling confidential documents and information. • Engages in a remote work environment due to the COVID-19 pandemic; successfully completes all assigned tasks on time and according to plan. • Responsible for analyzing contracts and importing data into Ramquest software.• Outlines and develops appropriate processes and procedures that are necessary in inquiry and order fulfillment. • Oversees all data entry tasks and subsequent completion to ensure accuracy and timeliness for a law firm serving Tennessee. • Organizes and sends documents electronically to attorneys, sellers, buyers, and agents. • Inputs invoices and addresses for companies located in Texas, Colorado, and Arizona.• Compares final invoices with original records and adjusts for differences.

Began service as a closing paralegal tasked with acting as the primary point of contact for all involved parties, including buyers, sellers, attorneys, real estate agents, and lenders. Charged with data gathering and other information collection initiatives while operating cross-functionally, both internally and externally. Guaranteed smooth processes through comprehensive real estate closing lifecycles. • Recipient of one performance-based promotion after a transition to the Data Entry department. Managed and supervised five direct reports. • Utilized SoftPro in the completion of settlement statements and MS Word to assist in the preparation of the deeds, lien affidavits, and more. • Assisted clients located in both North Carolina and South Carolina. • Drove data entry input processes and handled 100+ orders daily. • Communicated with attorneys and paralegals on status updates; enabled team members to stay on task and effectively manage time. • Ordered title work and provided to attorneys for review; subsequently uploaded the documentation to 30 different client websites.

Assisted firm attorneys to ensure real estate closing processes went smoothly and efficiently. Addressed a variety of requests and handled simultaneous projects. Took leadership in all aspects of transaction management. Ordered and reviewed titled commitments, exception documents and surveys, and interfaced directly with internal and external stakeholders to resolve any issues or discrepancies. Prepared and administered contract critical dates, closing checklists, amendments, estoppel certificates, and more. • Coordinated and assisted with all aspects of closings and attended to all post-closing requirements. • Served two attorneys after firm downsizing in 2009 due to the housing foreclosure crisis and recession of 2008; led as the sole paralegal from start to finish on every transaction. • Collected needed data and collaborated with the attorney while communicating with buyers, sellers, lenders, and other involved parties.