Jessica Sullivan Email & Phone Number

Greenville, Sc, Us

Greenville, Sc, Us

·Executive various administrative tasks, including travel arrangements, scheduling, submission and approval of expense reports, and other correspondence for development and senior leadership.·Develop reports in Excel, documenting and visualizing workflow/productivity of 30+ Sales team.·Maintained an inventory of office and marketing supplies for 40+ internal employees and 30+ field sales team.·Maximize productivity rates by proactively providing feedback on operational concerns and product issues·Strong communication skills by working cross-functionally with 8 different departments·Follow attainable project timelines and keep teams on task to complete milestones according to schedule.·Provide coaching, mentoring, and cross-functional conflict resolution support to staff on company standards·Serve as the executive key point person by coordinating meetings.·Ensure follow-through of all discussed items in meeting, with updated being incorporated into reports.·Develop, plan, and implement cost-effective procedures, orders, invoices, and payments.·Manage an efficient Microsoft Outlook email with 150+ emails daily.·Manage 30+ fleet vehicles for the company, including registrations, insurance, and maintenance.·Coordinate with Human Resource through hiring/termination process and time management.

· Gather all pertinent information and supporting documentation, analyze applicants credit application, financial history, and credit report.· General support to underwriters · Monitor and maintain computer systems and networks· Respond in a timely manner to service issues and request.· Maintain 4 phone lines & answer 50+ calls daily. · Manage an efficient Microsoft Outlook email with 150+ emails daily.

·Perform unit verification actions, in accordance with strict company guidelines.·Review and modify weekly audit schedule.·Review new contract information to assess potential key points to reduce risk and document where necessary.·Maintained good customer relations while actively drive dealer collection activities and satisfy deficient balances.·Manage collection efforts for past-due accounts, returned dealer drafts, and other non-payment issues while adhering to company policies and procedures.·Facilitate collaboration with internal Sales Teams when seeking a resolution to audit/collection issues. ·Adhere to policies while promoting the best business outcome for the organization. Provide financial feedback concerning the customer’s pecuniary state and recommend collection actions, such as account holds, extensions, change of terms, or collection placement.·Accurately document all account activities and pertinent information to include verifications and changes.·Escalate large collection issues appropriately and in a timely manner to management, such as placing extended holds and recurring dealer issues.·Maintain integrity of the customer credit information by adhering to privacy policies and regulations.

·Develop and maintain customer relations.·Provide exceptional customer service.·Maintain office cash with accuracy and security.·Achieve account gain through proven loan judgment and effective customer solicitation.·Ensure compliance with state and federal lending regulations and Company policies.·Ensure prompt completion of loan applications.·Minimize delinquent debt through collection activities both by telephone and field work.·Ensure compliance with company record keeping procedures.