Jessica Theroux Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

* Strategic management of $5M+ in ARR across Fortune500 publisher and platform customers* Successfully close expansion and net new deals across new and existing customers through value-based selling; mastery of internal and external sales process* Deepen relationships across senior executives to strengthen product adoption and uncover opportunities* Account team director - lead, coordinate and establish effective communication cross-functionally to achieve and exceed account goals* Won 2022 Delivery Excellence of the Quarter Award

San Diego, California, United States

* Promoted to build out brand new 5 person Customer Success team* Led team to support new media business, including process creation, pipeline management, and cross-functional team training* Continued to manage and grow advertiser partners by cross-selling with a successful renewal rate of 80%+ and increasing ARR by 14%

Greater San Diego Area

* Brought on as lead Customer Success Manager to oversee and grow national Insights customers* Assisted in onboarding of new ticketing system and integration with workflow tools* Built process across business unit to scale data analytics and data onboarding* Closed largest deal in team history with Fortune500 partner

San Diego, California

* Oversaw premium publisher partners, grew relationships, and managed all commercial and strategic initiatives* Exceeded quarterly revenue goals for renewals and upsells, average of 5% over quota* Collaborated with team leads to improve internal implementation process, driving scalability and customer success* Lead trainer for all new Client Development Managers* 2018 Sales team MVP for exceeding goals and leading year-end client outreach program* Closed largest deal in team history with Fortune 100 partner

Greater San Diego Area

* Managed digital strategy, operations, and project management for top Enterprise accounts, over $12M in yearly revenue* Designed and executed product launch and revenue growth planning for partners, including organization-wide training for operations, sales, and account management groups* Assisted with inception, design, launch, and optimization of mobile advertising campaigns for SMB and national customers* Coordinated internal resources and identified areas for Verve marketing, sales enablement, operations, and product experts to provide assistance and programming* Lead trainer for new Sr. Client Services Managers and team coordinators

* Pitched and generated leads through outreach, turning new prospects into signed contracts at a close rate of 90%* Managed 200+ mobile app clients including reporting, performance analysis, and contracting* Oversaw technical integrations and managed all troubleshooting and go-live initiatives* Represented SweetLabs at numerous industry conferences and events

* Promoted to Account Manager to manage key relationships and grow revenue, managing team and 60+ advertising• Performed testing, reporting, optimization, troubleshooting, inventory management, and revenue forecasting/modeling• Created QA processes and wrote XML code and custom SQL queries that streamlined operations, effectively sped up go-live timing, and significantly reduced errors• Collaborated with engineering teams to iterate on the product, diagnose inconsistencies, and create new functionalities

Greater San Diego Area

* Built, tested, and trafficked digital advertising campaigns through Doubleclick for Publishers and homegrown ad server* Campaign implementation, reporting, and optimization to ensure maximum yield and minimal waste* Managed ad inventory, revenue projections, sales planning, and advertiser success

Bachelor Of Arts, International Business With Emphasis In Marketing And Spanish

B.A. International Business with an emphasis in Marketing and Spanish

International Business

Semester abroad in Madrid, Spain