Jessica Watson

Jessica Watson Email and Phone Number

Vulnerability Analyst @ Federal Goverment
Glen Burnie, MD, US
Jessica Watson's Location
United States, United States
Jessica Watson's Contact Details

Jessica Watson work email

Jessica Watson personal email

n/a
About Jessica Watson

Vibrant and driven Junior Software Engineer/Product Manager, Customer Service Representative and former Junior Production Database Administrator with various knowledge in Structured Query Language, basic System Administration, teamwork, communication skills. Dedicated to learn, grow and assist a company with any task that needs to be done.Skillset includes:  Customer service, Teamwork, Team building, Problem solving, Organization & Communication skills 3+ year Help desk experience Creating and running queries in SQL Developer and MySQL command line Fluent in Microsoft Office Suite Skillset in Relational database management Basic troubleshooting knowledge Familiar with Agile methodology Create tickets using ticketing systems: KASE, SeviceNow Fundamental knowledge of JIRA & Confluence 2 +year skillset in software application testing

Jessica Watson's Current Company Details
Federal Goverment

Federal Goverment

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Vulnerability Analyst
Glen Burnie, MD, US
Employees:
3343
Jessica Watson Work Experience Details
  • Federal Goverment
    Vulnerability Analyst
    Federal Goverment
    Glen Burnie, Md, Us
    View
  • United States Department Of Defense
    Software Engineer
    United States Department Of Defense Oct 2019 - Present
    Washington, Dc, Us
    Performing multiple functions that contribute to the management, direction, oversight and theadministration of 10+ applications.Working closely with multiple customers throughout the agency to coordinated multiple softwaredeployments, improve user requirements and fine tune technical guidelines. Consulting with technical team members to determine system loads and develop improvement plans Developing reports using SQL server and other reporting services Documenting software development methods in technical manuals to be used by multiple IT personnel in future projects.Attending training courses for continuous development (Security +, How to use JIRA, Structured QueryLanguage training etc.)
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  • Perspecta
    Production Database Administrator
    Perspecta Jun 2017 - Oct 2019
    Chantilly, Virginia, Us
    Performing daily monitoring of many services for functionality purposes (Responding to alerts postedfrom client databases).Work with SQL Developer to execute scripts in order to assist database developers and Senior DatabaseAdministrators in tuning database scripts for data fix change requests.Assist in developing and enforcing user standards and procedures for the database.Modifies data in systems using Structured Query Language commands between multiple servers andremote sites.Uses help desk ticketing system (Service Now) to resolve user issues.Participating in on-call rotation and working occasionally after hours or on weekends (example: rebooting databases, emergency calls, responding and ticket requests using ServiceNow.Regularly updating documentation including connection procedures, and special instructions.Provide support for issues related to development, test and staging databases.Attending job training courses for future development (Agile, How to use JIRA, Structured QueryLanguage training etc.).
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  • Division Of Information Technology Bowie State University
    Undergraduate Technical Assistant
    Division Of Information Technology Bowie State University Sep 2014 - Sep 2016
    Bowie, Md, Us
    Use administrative privileges to reset passwords and address technical issues for our 3000+ students, staff, and faculty campus-wide.Answered questions regarding issues with school computers applications including Blackboard, BulldogConnection, Outlook mail, and wireless internet to give clear solutions for students, staff, and faculty.Troubleshoot 10+ computers in 3+ library laboratories so that they are ready for use; stock paper and toner in printers.Maintain, deposit, escalate and assess tickets using ticketing system (KASE) to give the best service tocustomers in a timely manner.Attend Help Desk training sessions in order to learn effective customer service strategies.
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  • Bowie State University Maryland Center
    Summer Youth Cybersecurity Capstone Mentor
    Bowie State University Maryland Center Jun 2016 - Aug 2016
    Participated in a summer program designed with the intention of teaching aspiring security professionals in high school the foundations of cybersecurity through different situations provided by Lockheed Martin.Mentored and assisting 8 high school students in choosing, installing, & configuring vulnerabilityscanners for specific 'customer'.Present to IT/Business Consultants from major tech companies regarding the technological and analyticresearch done
  • Bowie State University
    Undergraduate Assistant
    Bowie State University Feb 2014 - May 2014
    Bowie, Md, Us
    Answered telephones and greeted visitors, including faculty, staff, students, and guests.Copied, scanned, and filed documents.Interacted with faculty, staff, and students; facilitated effective problem resolution.Delivered materials across campus when necessary.Scheduled meetings and maintained calendar for office staff. Inserted information, including tables, into databases using Microsoft Office.Assisted office staff with clerical duties.Maintained confidentiality in projects.
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Jessica Watson Skills

Microsoft Office Customer Service Microsoft Excel Social Networking Windows Leadership Microsoft Word Troubleshooting Research Business Analysis Microsoft Suite C++ Visual Studio 2012 Shell Scripting Windows 7windows Databases Operating Systems Unix Powerpoint Public Speaking Event Planning Social Media Teamwork Information Technology Training Management Strategic Planning Security C++ Social Media Marketing Technical Support Sales Program Management

Jessica Watson Education Details

  • Bowie State University
    Bowie State University
    Computer Technology/Computer Systems Technology
  • Northwestern High School
    Northwestern High School

Frequently Asked Questions about Jessica Watson

What company does Jessica Watson work for?

Jessica Watson works for Federal Goverment

What is Jessica Watson's role at the current company?

Jessica Watson's current role is Vulnerability Analyst.

What is Jessica Watson's email address?

Jessica Watson's email address is jw****@****ate.edu

What is Jessica Watson's direct phone number?

Jessica Watson's direct phone number is +124070*****

What schools did Jessica Watson attend?

Jessica Watson attended Bowie State University, Northwestern High School.

What skills is Jessica Watson known for?

Jessica Watson has skills like Microsoft Office, Customer Service, Microsoft Excel, Social Networking, Windows, Leadership, Microsoft Word, Troubleshooting, Research, Business Analysis, Microsoft Suite C++ Visual Studio 2012 Shell Scripting Windows 7windows, Databases.

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