*Oversee multiple departments within the company to ensure everything is operating efficiently.*Work with each manager to develop Key Performance Indicators for each each department that must be met daily, weekly, and monthly. Develop levels of accuracy and participate in corrective action when accuracy is not acquired by the employee.*Work with each manager to understand how the work is completed and identify areas that may be improved to save time and money.*Meet with CEO as requested to report on all departments and HR.*Work with Client Relations team to review issues and create solutions.*Work with each department to develop training program for new hires.

* Meeting with the Set Up Team prior to the set up of new clients. We will meet with the Business Development Specialists to learn about the client and their needs.* Create and implement a time line for set up which will be carried out quickly, efficiently, and accurately.* Communicate with our clients through phone conversations and email during set up.* Maintain a close relationship with our new clients listening to any concerns, questions, and/or ideas, during the first few months following set up.

* Implemented "Right Fit Talent" hiring program to shape the positive culture of our organization* Responsible for recruiting and hiring new Team Members who have a positive attitude and a yearning for challenges and a hunger for growth* Responsible for handling the benefits that RadiusPoint offers its Team Members, including health, vision, dental, short term disability, and life insurance, vacation time, and paid time off. * Keeping open communication with the supervisors of each department on any upcoming projects, issues, or concerns * Checking in with each Team Member quarterly to monitor growth, listen to any concerns, questions, or ideas the Team Member might have, and creating plans for the future if needed.* Implemented a Drug Free Workplace policy and background checks for all new Team Member's hired to create a safe and secure place for our Team Member's to work. * Implemented new hiring procedures which include rigorous interview processes, pre-employment testing for skills necessary to the positions, introduction to our culture through materials provided prior to interviews and introduction to key Team Members in interviews, and a new Orientation program to educate all new Team Member's on the variety of functions RadiusPoint performs.* Managing the security and privacy of each Team Member* Creating and maintaining open communication throughout our whole organization

* Planning educational conferences and events for our clients and potential clients* Assisting the team in any way necessary for our annual User's Training Conference and Appreciation Dinner. This may be coming up with ideas for our event, working with event vendors on pricing, and/or creating and preparing materials for the event.* Attending all meetings with our Marketing Team and encouraging fresh ideas* Viewing and approving marketing materials