Jessica Yang Email & Phone Number

Provide litigation case management and organize cases for court presentation and administrative hearings.Prepare draft, review and finalize pleadings and other substantive legal documents and e-file and serve, when applicable.Prepare draft, review and finalize discovery requests and responses, including collecting, organizing, preparing and producing documents for discovery and data practice requests.Obtain police reports, witness statements, medical records, etc. as needed for litigation, administrative hearing and claims.Establish, maintain an effective system of compiling, indexing and organizing case materials.Participate with attorneys and paralegal supervisor in various municipal law specialty areas.Produce a variety of written documents and materials using a wide range of software applications.

Manage multiple litigations with 250+ client claims. Ordering and reviewing client medical records.Verbal and written communication with clients.Drafting, filing and servicing legal documents. Communicating with Attorneys on all client communication and updates.

• Strengthened my effective listening and organizational skills, with the ability to manage multiple tasks• Problem-solve independently to insure the exceptional customer service Utilize Telephony, Web, and internal Cigna materials to achieve first tier resolution for callers• Obtained knowledge about benefit and eligibility interpretation

River Falls

Developed excellent communication skills with all staff members to provide accurate and proper patient care Strengthened written communication skills through detailed documentation of patients Strengthened leadership skills by confidently and efficiently managing department independently when necessaryDemonstrated flexibility and adaptability as residents changed and as new building policies were developed to maintain service and safety standards

River Falls

Facilitated presentations to small and large groups of campus visitors, which required strong professional communication, confidence in presenting campus information and ability to refer individuals to appropriate campus departmentsMet and established rapport with a wide variety of prospective students and families to provide a welcoming and inclusive campus atmosphereStrengthened organizational skills by managing logistics for special campus visit consisting of 100+ prospective students and 10+ volunteers

Bachelors Of Science, Political Science And Minor In Biology

Activities and Societies: Asian American Student AssociationDeveloped analytical skills to examine political attitudes and behavior.

Bachelor'S Of Science, Political Science

Activities and Societies: English TutorStrengthened communication and organization skills through involvement in international courses.