Jessica Truong Email & Phone Number

New York, New York, United States

Completed 420+ hours of expert-led instruction in programming languages, frameworks, and databases for full stack applications and hands-on learning of computer science fundamentals and the industry's most in demand technologies. Developed projects over the course of the program, ranging from front-end to full-stack development, include:- Sweet Tooth: A full-stack application built using Python, Django and PostgreSQL to perform CRUD operations- Giftology: A group effort in building a full-stack application using Mongoose/MongoDB, Node, Express, and React- Hustle ATL: A full-stack application built with Mongoose/MongoDB, Node and Express- [star] WAR[s]: A browser-based game built with HTML, CSS and JavaScript

Urbana, Illinois, United States

• Promoted from Pre-Engineering Advisor to College Advisor and Coordinator for the Engineering Undeclared Program, based on knowledge and experience in working with prospective engineering students and the development of the Engineering Undeclared Program.• Developed training materials for advisors and campus stakeholders regarding course selection/requirements for engineering programs and information on the newly developed Engineering Undeclared Program.• Prepared content for the launch of the Engineering Undeclared website to educate prospective students/campus partners on the new program. • Advised all students in the Undergraduate Programs Office on policies/procedures, course planning, and requirements for transfer.

• Advised pre-engineering students (~200 students per year) in a team of 2-3 advisors to provide academic guidance towards majors/careers of interest, primarily majors paths in The Grainger College of Engineering.• Instructed a first-year experience (45-50 students) for undeclared students to cover topics on student success and campus resources.• Facilitated an online discussion section (45-50 students) of an introductory course to engineering programs for pre-engineering students who intend on exploring and pursuing careers in engineering.• Led a team of advisors to coordinate the first in-person Majors and Minors Fair, after delays due to the pandemic, and hosted the campus-wide event for students to meet with advisors/faculty/representatives from departments and campus resources.• Presented workshops (8-10 sessions per academic year) for students interested in applying to the Pre-Engineering Program for the purpose of communicating application requirements and expectations for students intending to pursue major paths in engineering.• Managed department website to improve the user experience and ensure information was up to date.

• Advised undeclared students (~3,000 students per year) in a team of 10-12 advisors to provide academic support, refer students to resources across campus, communicate policies/procedures, and assist students in the process of exploring and declaring majors (150+ majors, minors, certificates, and campus resources).• Participated in a 6-8 week New Student Registration Program (~1,500 students per year) to assist new undeclared freshmen and transfer students in course planning.• Collaborated with departments and resources across campus.• Instructed a first-year experience course (25-30 students per section) to present applicable resources and skills for student success.• Co-developed and instructed the curriculum for a course supporting students on academic probation.• Headed the Student Support Committee and executed a student survey during the COVID pandemic for the purpose of assessing student needs and implementing individualized outreach.

• Supervised first-year counseling students in labs and provided feedback to improve clinical skills.• Assisted the professor with course curriculum, grading exams and teaching graduate students.• Assisted with writing grants and proposals for research purposes on the B.I.O.N.I.C. (Believe It Or Not I Care) Program.• Received the Graduate School Research/Creative Activity Award and a grant from the College of Education & Professional Studies (CEPS).• Coordinated and executed curriculum for a K-8 school to teach social/emotional lessons which was implemented in the Spring semester.

Mattoon, Il

• Provided individual and group counseling for students in grade levels 9th-12th.• Led Mentoring Enrichment Groups for junior and senior leaders to develop leadership skills.• Coordinated the B.I.O.N.I.C. Grief Team and supported junior and senior leaders to find programmatic ways to build a positive school climate.• Organized deliveries to grieving families in the local community.• Collaborated with LifeLinks and school administrators to assist students in crises.• Presented research conducted on student academic motivation to faculty members.• Assisted with credit checks, schedule changes and registration for Khan Academy and College Board to prepare seniors for graduation.

Charleston, Illinois, United States

• Collaborated with other graduate assistants and observed to ensure quality student service.• Advised and mentored first generation, reinstated, and walk-in university students.• Assisted students with improving grades, GPAs, organizational skills, study skills and time management.• Created course syllabus, coordinated lesson plans, and presented lectures.• Instructed EIU2919: Strategies for Academic Success in the Fall and Spring semesters.• Improved student attendance, academic motivation and achievement.• Presented to freshman undergraduate classes on resources provided at the Student Success Center.

Software Engineering Immersive

Bachelor Of Science - Bs, Chemistry

Master Of Science - Ms, School Counseling