Designs meaningful and efficient solutions for a variety of projects supporting marketing and promotional goals. Focuses on creating cohesive visuals that meet project goals while ensuring consistency across platforms.

Creates visually compelling and user-friendly website designs that resonate with brand identities and compliment backend strategies. Ensures consistency and maintains brand integrity across all deliverables. Prepares detailed design specifications for smooth handoff to development teams.

Translates brand identities into thoughtful, cohesive designs across various mediums. Oversees asset libraries to maintain brand integrity throughout all design deliverables. Collaborates closely with the Creative Director to define project expectations, communicate progress, and deliver final assets.

Designed logos for small businesses and personal use to bring clients' visions to life using Adobe Illustrator. Achieved 100% customer satisfaction by providing timely and effective communications with clients. Strategically developed and implemented customized and competitive pricing packages.

Achieved Coffee Master - Black Apron, for expert knowledge and my ability to craft from memory all Starbucks official on-menu and off-menu items.

Trained new associates to become certified Baristas while maintaining quality control and adhering to Starbucks policies and procedures.

Represented Starbucks in a professional manner, provided support for coworkers, and established long-term relationships with customers to drive repeat business.

Conducted myself in a professional manner during high-volume, fast-paced rush hours, while maintaining clear and positive communication with coworkers and management. Scheduled and trained coworkers to ensure positive interactions and build brand loyalty with clientele. Personally resolved customer satisfaction issues promptly and professionally.

Led and managed teleconferencing sessions for e-learning, creating a safe and engaging learning environment for groups of diverse children of various ages and learning styles. Provided students with one-on-one tutoring for reading and math, graded students' work, and provided feedback and guidance to help develop their academic and independent learning skills.