Jessica Zebian Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Conducted market research and competitor analysis to deliver a differentiator value prop.• Surveyed customers to synthesize user personas, pain points and journeys, and promptlyreacted to user feedback to optimize user experience• Delivered detailed PRD requirements and interactive designs with considerations totechnical feasibility and roadmap implementation through cross-functional coordination• Lead and supervised core MVP modules of our app across the product life… Show more • Conducted market research and competitor analysis to deliver a differentiator value prop.• Surveyed customers to synthesize user personas, pain points and journeys, and promptlyreacted to user feedback to optimize user experience• Delivered detailed PRD requirements and interactive designs with considerations totechnical feasibility and roadmap implementation through cross-functional coordination• Lead and supervised core MVP modules of our app across the product life cycle bycollaborating with engineering, QA and other stakeholders to achieve objectives Show less

Saudi Arabia

I worked on various streams within multiple projects (e.g., strategy development, operating model development, business development, etc.) to address our clients' needs in refreshing their strategy and harnessing innovation. Projects included the development of a new strategy for a state-owned subsidiary in KSA for sourcing and integrating local and foreign innovation in the Saudi market in response to Vision 2030.Achievements:• Conducting market research and industry analysis to… Show more I worked on various streams within multiple projects (e.g., strategy development, operating model development, business development, etc.) to address our clients' needs in refreshing their strategy and harnessing innovation. Projects included the development of a new strategy for a state-owned subsidiary in KSA for sourcing and integrating local and foreign innovation in the Saudi market in response to Vision 2030.Achievements:• Conducting market research and industry analysis to generate insights against client objectives• Synthesizing sectorial deep dives on various industries (e.g., Food, Sports, Military, Manufacturing, Logistics, etc.) with both a global and local focus• Supporting the production of the client’s strategy, enablers and outputs• Leading the production of operating models spanning across various functions (Operations, HR, etc.)• Supporting the implementation of delivered models (Business development, Operations, Marketing)• Conducting workshops with key stakeholders to align on the topic at hand and collect clients' inputs• Supporting the development of proposals and other similar internal initiatives Show less

Lebanon

I took on this position for its proactivity and dynamism. Getting directly involved in production, supply chain and operations allowed me to gain a broader understanding on managing a plant. Achievements:• Engaged stakeholders by defining a communication strategy, in accordance with program governance, applied by bespoke communication plans in order to efficiently share ideas, build consensus and solve problems• Strategically sourced suppliers by analysing markets, historic… Show more I took on this position for its proactivity and dynamism. Getting directly involved in production, supply chain and operations allowed me to gain a broader understanding on managing a plant. Achievements:• Engaged stakeholders by defining a communication strategy, in accordance with program governance, applied by bespoke communication plans in order to efficiently share ideas, build consensus and solve problems• Strategically sourced suppliers by analysing markets, historic data, and potential risk factors to ensure long-term value, reduced business risk and optimized vendor relationships• Led a team of 15 employees by re-organizing the structure of the production department according to employee competence and satisfaction resulting in a 20% increase in production output• Retrained employees on new processes, performed test runs and integrated relevant modifications into SOPs leading to a 15% decrease in operational problems reported• Assigned production schedules in alignment with client demand that aimed to maximize production output and minimize costs through energy resource optimization• Improved operation quality by leading internal and external communication for ISO 22000I also explored the field of product research and development which taught me the framework of product creation that is scalable to many industries:Achievements:• Cut operating costs of the three most demanded beverages by approximately 30% through the optimization of manufacturing processes• Improved existing and created new products by collaborating with a network of local and international suppliers, specialists and regulatory bodies which led to doubling the sales of the highest profit-margin product.I founded a synergy from my experience in operations and R&D and utilized it to assess the feasibility of integrating new products into the existing manufacturing line, by highlighting the compatibility of the product’s requirements with our operations’ capabilities. Show less

Lebanon

I was curious about the manufacturing world when I decided to join FPP. This role provided the foundation of my industry knowledge and a chance to understand the full operation, from the purchase of raw material to the packaging and dispatching of final product.Achievements:• Implemented quality control and assurance measures across raw material purchasing and processing resulting in substantially decreased cost of reworking and discarding products• Administered policies and… Show more I was curious about the manufacturing world when I decided to join FPP. This role provided the foundation of my industry knowledge and a chance to understand the full operation, from the purchase of raw material to the packaging and dispatching of final product.Achievements:• Implemented quality control and assurance measures across raw material purchasing and processing resulting in substantially decreased cost of reworking and discarding products• Administered policies and procedures for floor employees and led their implementation through continuous training and testing Show less

Msc Entrepreneurship (Distinction)

Bachelor Of Science (Bsc)

Education record