Jessica Zielinski Email & Phone Number

Florence, Kentucky, United States

Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services.

Florence, Kentucky, United States

NNA & LSS certified signing agent with several years experience as a Notary Public. I am bonded and carry E&O insurance.

Estero, Florida, United States

Our goal at TTI is to leave everyone we meet better than we found them.Upon celebrating my 5th year working with Allstate Insurance, I am excited & invigorated to be a charter member of the Florida Home Sales team. TTI is the largest Allstate agency in Florida AND in the country. As such, we have access to resources & professional specialists not guaranteed to be available at smaller agencies. In addition to skill sets gained at my original Ohio Valley agency, I have become very familiar with Ambition, Monday Board, Scratchpad, EasyLynx, SalesForce, Ricochet, and Slack systems.

Florence, Kentucky, United States

In addition to writing new policies and endorsing existing policies, I manage much of the day-to-day operations at the agency. I am tasked with legal documentation compliance (i.e. rejection of PIP torts, Un/Underinsured Motorist Coverage selection, Undisclosed Drivers, and verifying Insurable Interest), understanding how the Anti-Money Laundering and Bank Secrecy Act’s play into insurance transactions and preventing fraud, home inspection remediation tactics, billing solutions, and technical support for some of our online and telemetric applications. As the Office Manager, I assist the agency owner in the hiring process and provide on-boarding and training of new employees. I manage and submit time sheets for unlicensed associates, providing feedback, and participating in annual reviews. Continuous training is a big part of this responsibility. In addition to submitting LSP's for binding authority and monitoring their compliance with Allstate for Kentucky, Ohio, and Texas, I am tasked with partnering with local vendors to procure CE opportunities for our licensed roles. I also create original slide shows and 5 Minute Fact Sheets to share with the other members of our agency at a level which is appropriate to their job type. A good deal of this position involves utilizing analytics to determine agency performance. I create sales LEAD lists and provide weekly feedback on where we stand territorially in regards to completed sales, new customer onboarding, and cross selling opportunities. I make recommendations on how we can improve via customer touch points. Working knowledge of Allstate's systems, including Alliance, Agency Gateway, DASH, Hearsay Social/Relate, Ivantage Quoting Platform, Life Sales Central, Web Service Requests, MYRIAD, eAgent, Lead Activity Tool, Legal T-Docs, Target and Grow, IPS/Easy Pay/Recurring Credit Cards, Allstate Flood, KY FAIR Plan, and ABI Applications. Working knowledge of integrated Office 365, Excel Spreadsheet, Outlook Mail.

Cincinnati Area

I own and operate a small snow cone business. I love scheduling special events and participating in fundraisers. If you are working with an educational program, a 501(c)3 program, or a Greek organization, contact me to set something up! I am licensed to operate in northern Kentucky, but can make special arrangements if you are in the Cincinnati metro area.

Covington, Ky

Responsibilities include: Deepen Fidelity's overall relationship with it's HNW clients; driving the client experience and loyalty.Leverage experience and interaction skills to identify products and services that will support the client's success, including portfolio reviews, retirement income plans, and products such as Portfolio Advisory Services, Fidelity Investments Life Insurance (FILI), Charitable Giving Fund (CGF), Active Trader, and Estate Planning.Responsible for efficient and responsive service for all aspects of the client's relationship including ownership and follow up on complex problem resolution. Responsible for recognizing and adhering to AML/BSA regulations and Suspicious Activity Reporting as an integral part of carrying out daily transactions such as money transfers and international currency wires. Shadowed the Operations Team for 9 months utilizing time tracking software to correct schedule patterns, approve schedule changes, and monitor legal compliance. Administer Myers-Briggs Type Indicators at the request of management.Proactively offer appointments to discuss guidance, tax efficient estate planning, and other exclusive services to enhance a clients desire to continue to do business with Fidelity Investments.Experienced with the following software and programs: Siebel, FBSI mainframe, SharePoint, TimeTracker, ARTIC, FocusPoint, Integrated Cashiering Platform (ICS Apps), Xtrac Applications, Folbes, Moxie nGenera, Oracle, Fdot, Bloomberg Professional, Financial Analysis Software, OLR/Online Learning Resource, Microsoft Office Suite and Outlook, Ribbit, and Fidelity.com.

Florence, Kentucky

Recently promoted from an SSG position, added empowerment is key to this position, where first call resolution is the goal when servicing Citi's high-value client accounts.• Sales Offer rate of at least 85% (May)• Top 3 Salesperson on a team of 17 (May, June, July)• 100% Sales Compliance (May, June, July)• Recipient of multiple high value customer commendationsSALES AND SERVICE GROUP REPRESENTATIVE (SSG), March 2012 – May 2012 (3 months) I answer in-bound calls and service mid-value client accounts. My goal is to resolve all account issues during the initial phone request. I strive to go beyond the call of duty by also attending to the unexpected needs of the client. This may involve placing a travel notice on their account, informing them of easier-to-access online sites, providing balance transfers, or matching them with the appropriate additional premium service or rewards card.• "Customer Commendation" awarded during my first week on the sales floor for outstanding customer service (April 2012).

Alpharetta, Georgia, United States

I represent the Hewlett-Packard brand in a handful of stores in the Florence, Kentucky area. Working primarily as a brand ambassador to the general public, I also deliver outstanding one-on-one in-aisle training sessions throughout the week to sales associates. Having one of the largest accounts in the Cincinnati area, I have the freedom to create entertaining special events within my territory with the primary goal being to boost sales and brand recognition. Participating regionally in weekly phone conferences and quarterly huddles is a job expectation that I meet with genuine enthusiasm. Detailed sales reports are filed by 10pm each day via an online company portal (Partner Logix 2.0 and Natural Insight with global positioning software). Additional Accomplishments: Continued growth of Hewlett-Packard sales volumes at Best Buy 161 resulted in a rare company upgrade from ST10 to ST20 status for Q1 of 2011. Contributed to the overall sales volume for highest grossing store in Best Buy District 52 for Quarter 4 in 2010.Feedback on the HP Webcam 2100 directly resulted in nationwide packaging changes on the replacement model, the HP Webcam 2200 (2010).Part of the worldwide launch and continued growth of ePrint and Apple AirPrint technology in 2010. Successfully introduced WebOS technology with the launch of the HP TouchPad in 2011. Placed in the top 12 during a nationwide units-per-hour sales contest during Quarter 1 in 2012. Feedback has been featured in the company-wide publication MarketSource Retail Insight Report multiple times! February 2012, December 2011, March 2011, February 2011 (twice)

Cincinnati, Ohio Area

I used my expertise in the area of electronics and new technologies to provide in-store training sessions to store associates and to engage customers during product demonstrations. I am familiar with the merchandising side of the retail industry and I am adept at conducting weekly audits. My primary territory included the Northern Kentucky/Cincinnati region, but on occasion I did provide coverage for the Dayton Ohio region. Web reports with photos were filed daily via an online company portal (Natural Insight).Experienced with the following inventory systems, tools, & processes: Employee Took Kit (ETK), OMS, BEAST, Telxon

Upward Bound Summer Program - A federally funded educational program aimed at providing better opportunities for certain categories of students attending college. My role was to provide live-in supervision, programming, and a safe environment for 36 high school students in the summer program with the assistance of 4 Resident Assistants.

In this position, I was responsible for the management of a $105,000 budget. By the end of my term, I had secured a 20% increase for the 2006-2007 fiscal year. I managed a team of 8 directors and headed several committees for the Dean of Students. Administrative duties included applying for travel grants, filing reservation requests, responding to correspondence, creating and maintaining the group listserv, authorizing pay-outs, updating the website, booking artists and performers, follow-through with contract riders, collaborating with the print department to generate innovative promotional material, managing confidential student information, and creating presentations for budgetary requests.The position was unpaid between August 2003 and July 2004 when the paid position was created for me.