Jessie Eerens - Fourie Email & Phone Number

The Netherlands

My work is across the healthcare sector in the Netherlands and some of my recent projects include the following;- Strategy development for a hospital group. This involved facilitating large group working sessions to determine the strategy as well as analysing the implications of the strategic choices. - Cost-and operational effectiveness improvement programme for a hospital. This involved facilitating workshops to identify ideas and analysing the value potential of these ideas. - Supporting a company to develop a vision on their transition pathway and guiding them through the change curve. This involved organising and running workshops to support the management team in developing a vision as well as experiencing and becoming role models of the change. - Capacity management for a hospital department. This involved developing a process to manage capacity and developing a model to plan and forecast capacity and demand.

Johannesburg, South Africa

My work was across the public and private healthcare sector in South Africa, highlights include the following; - My most recent project involved leading a team on the verification of the legitimacy of suppliers of PPE and medical equipment for healthcare workers, as part of the national response against Covid-19. - I managed a team on a review and redesign of the operating model for a diagnostic instruments manufacturer. We evaluated the inefficiencies in their operations, strategy, and organisational structure, and subsequently implemented a performance improvement programme to address these inefficiencies and embed the new organisational structure. The second phase of work involved implementing PwC's operational excellence approach aimed at developing team leaders and increasing team efficiency, customer service, and capacity. - My role as a coach on a performance improvement project at a bank taught me how rewarding it is to work closely with managers to help them become better leaders.- On one of my projects for the SA Government I worked on the process design and implementation in a medical stores depot. This involved redesigning and documenting the receiving, picking, and dispatching process. The role was challenging and it taught me how to take people along on a journey of change; from resistance to acceptance.- I worked on developing a system to service healthcare professional's permit and licensing needs. This involved organising client engagements to gather and verify correctness of data, understanding and implementing the client's vision to the system, developing and facilitating client training workshops, and developing communication materials to promote system acceptance and uptake. Of of the most valuable insights on this project was - though this is also quite obvious - that you can only really control what you do yourself, and that you have to be creative, flexible, and sometimes very patient with how you manage other people's responsibilities.

London, United Kingdom

My work mainly focused on critically analysing opportunities to improve various healthcare entities in respect to efficiency, risk, cost-effectiveness, and patient satisfaction. - I worked on an 'acute care system redesign' for a trust in a remote setting. This required facilitation skills to run various redesign workshops with the hospital specialties, strong communication skills to strengthen clinician engagement, as well as having a clear understanding of stakeholder positions to balance their needs.- Furthermore, I contributed to various Cost Improvement Programmes (CIPs) at different hospital trusts. Besides being the main lead for the ‘safety workstream’ working on sepsis, acute kidney injury, and the Clinical Negligence Scheme for Trusts, I also dedicated my time to the ‘elective/planned care pathway’ and ‘optimising capacity workstream’, which involved analysing ‘length of stay’ opportunities, optimising theatre processes, reducing ‘did not attends’ in outpatients, and identifying any other inefficiencies in the patient pathway. Key to successful delivery of these roles were my strong analytical, problem solving, and project management skills.- In addition, I was involved in a strategic workforce restructuring project at another hospital trust. This involved designing a framework to review workforce structure, optimising management ‘spans and layers’, and critically reviewing job descriptions/roles.

London, United Kingdom

My work mainly entailed doing various (narrative and systematic) reviews, which required an eye for detail, academic writing skills, and perseverance. It taught me to systematically solve a problem by carefully planning a structured approach.

Wageningen, The Netherlands

Some of the main activities during this full-time board year included leading the group of chefs in the kitchen, managing procurement of food ingredients, and organising various large (catering) events. This required creativity, leadership skills, and business sense. This position taught me how to coach and support others and showed me the value of allowing yourself to be supported as well.

Master Nutrition And Health, Specialisation: Epidemiology And Public Health

Activities and Societies: 1st Prize Oral Presentation at Euro League for Life Sciences Student's Conference in PragueMy degree covered.

Placement: Developing A Practical Tool To Assess, Interpret And Adjust Salt Intake

Activities and Societies: Poster Presentation at International Conference of Primary Care and Public HealthAim: to develop a tool.

Masters Courses In Nutrition And Health

Bachelor'S Degree, Nutrition And Health

BSc thesis: Investigating the effect of framing and uncertainty (in relation to communication) on implementing health-advice.