• Provides technical support for customers concerning Brocade devices• Provides technical support for customers concerning EMC devices• Provides technical support for customers concerning Equallogic SAN devices• Provided technical support for customer concerning their Disk Storage device• Provided technical support for customers concerning their Tape backup devices • Reconfiguration and maintenance of complex servers • Installation and implantation of Dell proprietary mass storage devices • Reconfiguration and revival of complex RAID configurations  • Troubleshoot issues within Dell customer’s mass storage devices- • Mentoring new employees with job duties and responsibilities • Providing second level technical assistance to coworker cases

• Maintain, repair, troubleshoot and ship electronic equipment and computer systems used for monitoring, imaging, capturing and recording of data used for oil and gas drilling in real time.• Configure NET Modems, Routers and Switches for satellite communications to and from Rig Sites.• Hard wire and pin out various types of RS-232 connections, RJ-11, RJ-45, and Coaxial Connections.• Installed and tested Windows, Security and other Schlumberger data logging software.• Advanced knowledge with Lap Tops, Tough Books, Desk Tops and Rack Mount systems; test and install LCD Screens, Comports, NIC Port, SCIS cards, keyboards and touch pads.

• Managed and oversaw the management of several employees to complete various installation projects • Installed, retrofitted and troubleshot Lighting Fixtures; Lighting control devices and Electronic HVAC Control devices.

· Installed and /or maintained the following: CAT 5e; CAT 6; Fiber Optic structured wiring; A/V systems, Access Control and CCTV Systems; wire management and installation of server racks for computer rooms.· Built, Installed, and maintained computer and electronic systems in the Police, Fire, and Safety vehicles for the city of Carrollton and Dallas County.

· Installed security/fire alarm systems; installed structured wiring for telephone systems and LAN’s· Rebuilt computers added hard drives, installed power supplies, added memory sticks & cache, and drives.· Installed and Maintained Hi end Home A/V systems

· Tested, operated & maintained LSDIS and GPS early warning systems; LAN/WAN; sheltered vehicles and computer equipment.· UNIX to operated routers that communicated between military Sun Solaris computer systems. Earned various awards for excellent service.