Jessie Silver Email & Phone Number

Remote

Design and implement new healthcare services that fulfill unmet patient needs while generating investment capital at a tech-enabled addiction treatment startup company.

Remote

Guided a team of product managers in the design and management of the company’s proprietary EHR. Prioritized product development based on company objectives; developed user-friendly features and innovative automations that continuously improved patient experience and care outcomes; mentored team members, and implemented increasingly sophisticated design.

Remote

Participated in the design and implementation of Virginia’s state-wide vaccination registration system with the Virginia Department of Health and Governor’s Office. This work included conducting a rapid needs assessment of 68 fragmented vaccine registration processes across Virginia’s 35 Local Health districts; creating a granular service blueprint for the.

Charlottesville, Virginia, United States

Grew a COVID-19 containment team from 6 to 55 employees. Designed systems for COVID case tracking that were implemented by other health departments; collaborated with partner organizations on cross-cutting response initiatives; led daily team strategy meetings; provided full-time support and guidance in ever-changing pandemic circumstances; facilitated the.

Charlottesville, Virginia, United States

Worked with small businesses to identify growth goals, created communications strategies to achieve them. Specific deliverables included new websites, educational exhibits and and promotions materials.

New York, New York

Co-designed, taught and coordinated a Social Impact Fellowship for CEOs aimed at increasing their organizations’ financial viability and social impact; developed and facilitated workshops on Design Thinking, Social Return on Investment, Theory of Change, and Justice-Centered Design; managed all fellowship logistics and communications, ensuring continuous.

Greater New York City Area

Produced new spatial designs for clinics inside New York City's jails to increase access to healthcare. After extensive mixed-methods embedded research, facilitated end-user paper prototyping of new layouts and design elements that improved patient safety and participation in care. Final deliverable: clinic plans and four design principles to guide.

Kigali, Rwanda

Designed and implemented a new medical record system for Rwanda’s largest public university teaching hospital. Mapped the original system to identify complex needs and key workarounds through embedded observation, interviews, and workshops; designed a new system in collaboration with hospital staff and visiting subject matter experts that prompted.

Rwanda

Designed & piloted an 8-month Critical Care Nursing Certification Course for the Ministry of Health and certified 22 ICU nurse participants. Mentored nursing students, nurses, and instructors. Served as the in-country program lead for nursing, planned meetings for all nursing staff. Participated in administrative efforts to improve the program strategy.

Charlottesville, Virginia

Provided beside care to critically ill patients in six intensive care units and the Emergency Department. Managed 9 to 15 nurses and 16 patients during 12 hours shift supervisor assignments; trained new hires; mentored university nursing and bioethics students.

Master Of Fine Arts (Mfa), Design For Social Innovation

My thesis produced novel health clinic designs for New York City Health + Hospitals Correctional Health Services to increase patient.

Bachelor Of Science - Bs, Nursing

Valedictorian

Bachelor Of Arts (B.A.), Human Biology

Graduated summa cum laude My thesis investigated health systems and outcomes in Guyana’s indigenous communities in the context of.