Jessie Thomas Email and Phone Number

While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations.Hi, my name is Jessie. I have demonstrated success directing cultural transformations, improving customer engagement, steering projects, optimizing internal communications, reducing additional expenses, and managing merchandising. I am adept at defining vision, mission, goals, and objectives for teams. I am skilled at effectively mobilizing human, financial, and operational resources to improve P&L position. I am instrumental in recruiting teams, training staff, and assessing performance. I am able to create amazing retail experience, aggressively pursue company’s growth targets, and deliver key results for channel.I am recognized for outstanding technical, interpersonal, and communication skills. I have a flexible and stable work ethic that is underscored by a positive attitude towards operational excellence. I am acknowledged throughout my career for demonstrating rational decision-making, weighing facts, and using the most relevant information.A few key achievements of my career include:• Recognized as “Phoenix Home Office Partner of the Year” in 2022.• Slashed expenses by $2M annually in 2020 via process changes related to pricing execution in stores.• Reduced operational set up time by 25% and gained $4M and $1.6M in incremental sales in 2017 and 2018 for new store.• Optimized existing operational framework, resulting in efficiencies, simplicity, and clear communications.• Ensured process improvements, effective category management, and productivity enhancements.• Minimized pet incidents at store level, mitigated brand risks, and reduced financial impact on business.• Generated 10% annual savings by renegotiating company contract for external store signage.• Transformed culture of PetSmart stores by launching comprehensive customer engagement model.Connect with me today to find out how I’ll make your mission my mission, to help