Jessie W. Ding Email and Phone Number

Reviews insurance policy documents for accuracy, completeness, conformancePerforms data cleaningMaintain high accuracyCompare source document data with database reports-compliance- specialist- master policies -work with management, brokers to resolve issues-evaluate/create policies and procedures -train analysts-evaluate and constantly update processes for optimal efficiency.

Coordinate the transportation of shipping containers imported at the Port of Oakland, Los Angeles, and Long Beach to railroad hubs, via trucks or directly loaded onto railcars. Work to move containers as quickly as possible and minimize the time spent at the port. Track and monitor the containers until they reach their final rail destinations.• Track container movements and locations using internal electronic booking system and external vendor systems; currently managing over 370 containers at 5 terminals• Dispatch work orders to truckers and coordinate with them to ensure timely movement of containers• Extract and compile data from multiple electronic systems for tracking, monitoring, and relaying information to customers and vendors, and for management review and internal record keeping• Prepare daily and weekly reports of container waiting times at specific points, such as time at port• Interface with other departments in resolving customer inquiries, including sales, traffic, and inbound documentation• Respond to high volume of customer emails and phone calls requesting transit information on a daily basis• Bill third parties for overweight containers due to need for special equipment and follow up until payment is received• During the West Coast dockworker labor dispute, worked with management and truckers to work around the port closures, labor walkouts, and other port issues-Coordinator and results driven-problem-solver

• Evaluated and treated patients with upper extremity conditions from evaluation to discharge• Educated patients on post-operative rehabilitation schedule and home exercise programs• Documented daily notes, discharge summaries, and evaluations

• Evaluated and treated patients with spine and neurological conditions, balance issues, and pain or mobility issues• Supervised PTAs and rehab techs and documented daily notes, discharge summaries and evaluations• Taught balance and gait strategies, techniques for standing after falling, and strengthening exercises to patients with Parkinson’s