Jessieca Center Email & Phone Number

• Responsible for managing 150 clinics accounts receivable and payable on the average of $350,000 a month.• Manage insurance denials for all clients.• Responsible for posting credit cards and depositing checks for an average of 175 monthly with 99% efficiency.• Confirm credit card information and pull and run credit card reports for Northern Arizona Hospital.• Oversee return mail processing for all clients with an average of 4,500 pieces per month.• Responsible for opening and sorting of all office mail.• Over ten years advanced knowledge of Microsoft Word, Excel, and Outlook.• Expert 10-key proficiency.• Responsible for training 4 employees over two years.• Manage all deposits for clients daily.• Develop and implement workflows for work processes.

Oklahoma, United States

• Transport clients to their destinations safely and on time with a 5.0 rating.• Provide excellent customer service.• Deliver goods and services to customers timely and in excellent condition.• Practice safe and secure loading methods to avoid damaging goods.• Familiar with DOT regulations in Oklahoma.• Map reading and navigation skills.

Moore, Oklahoma

• Responsible for approving and denying all loan applicants for an average of 400 per month.• Post an average of $3,000 in debit, check and cash payments daily.• Manage cash, check and money order deposits for 150 clients monthly.• Responsible for revising clients credit history for an average of 400 a month.• Responsible for taking and verifying loan applications.• Contact and collect missing and delinquent payments for all past due clients.• Prepare and Submit taxes yearly tax reports for clients.• Sell retail items to clients and help with financing.• Process credit card payments in person and by phone for over 300clients per month• Oversee and prepare refinancing for loans as requested.• Strategize with teammates and manager to accomplish weekly business growth goals.• Accomplished monthly goals at 80% or higher for 24 months.• Maintain records for all clients.• Continue development and penetration of existing client base.• Responsible for filing garnishment paperwork with the county courts and following up with garnishment settlements.

Oklahoma City, Oklahoma, United States

• Responsible for posting payments and adjustments for all insurance companies to clients’ accounts for an average of 40 hospital and physician’s office daily from Explanation of Benefits (EOB) using ICD-10 coding.• Post all personal, insurance and liability payments from remittance and EOBs to appropriate accounts with minimum errors.• Apply manual payments and auto payments to accounts for payor types of Medicare, Medicaid, and Commercial Insurances.• Analyze EOB information, including co-pays, deductibles, co-insurance, contractual adjustments, denials and more to verify patient balances.• Scan all EOBs into systems and create hardcopy file for original EOB's daily.• Responsible for adding appropriate denial codes and comments to assure all necessary appeals and post payment follow-up can take place.• Investigate the source of unidentified payments to ensure they are applied to the correct accounts. If necessary, I contact the sender to clarify where the payment should be posted.• Manage reconciliation shortage on both paper and electronic EOBs to determine proper allowance and correct write off.• Send all batch reconciliation information to the Finance department.• Contact patients, insurance companies or third-party administrators when clarification of information is needed to successfully post payment.• Handle telephone questions and concerns from customers; ensure complaints and inquiries are recorded and reported to management.• Work on recoupment accounts to settle.

Oklahoma City, Oklahoma, United States

• Trained and managed three employees in processing payments, insurance denial process, denial codes, and how to read, process and input information from Explanation of Benefits.• Responsible for posting payments and adjustments for all insurance companies to clients’ accounts for an average of 100 hospital and physician’s office daily.• Post insurance and liability payments from remittance and EOBs to appropriate accounts.• Apply manual payments and auto payments to accounts for payor types of Medicare, Medicaid, and Commercial Insurances.• Analyze EOB information, including co-pays, deductibles, co-insurance, contractual adjustments, denials and more to verify patient balances.• Scan all EOBs into systems and create hardcopy file for original EOBs daily.• Responsible for adding appropriate denial codes and comments for insurance company coverage and assure all necessary appeals and post payment follow up can take place.• Investigate the source of unidentified payments to ensure they are applied to the correct accounts.• Manage reconciliation shortage on both paper and electronic EOBs to determine proper allowance and correct write off.• Contact insurance companies and third-party administrators when clarification of information is needed to successfully post payment.• Work on recoupment accounts to settle payments as needed.• Strong knowledge of Microsoft Word, Excel and Outlook• Proficient with 10-key at 98% accuracy

Moore, Oklahoma

• Provide excellent customer service.• Sell products to customers.• Provide friendly communication and conversation while working quickly.• Working as part of a team to accomplish daily goals.• Responsible for coming up with great ideas to solve problems.• Offer suggestions for issues that arise.• Responsible for stocking and running inventory.• Clean and sanitize work areas and equipment.

Choctaw, Oklahoma, United States

• Responsible for greeting and serving guests.• Maintain all food safety and sanitation standards.• Exhibit a cheerful and helpful manner while greeting guests and preparing orders.• Provide exceptional customer service.• Keep records of the quantities of food used.• Clean and sanitize work areas, equipment, utensils, and dishes.