Jessie Dent Email & Phone Number

Logan, Ut, Us

Logan, Utah, United States

- Own product features throughout their ideation, specification, development, product review, release/launch, analysis, and iteration.- Use feature usage, analytics, market research, customer feedback, and competitive analysis to identify user needs and opportunities to improve. - Collaborate cross-functionally with stakeholders across the company including but not limited to engineering, design, marketing, data analysts, leadership and other key stakeholders to define, design… Show more - Own product features throughout their ideation, specification, development, product review, release/launch, analysis, and iteration.- Use feature usage, analytics, market research, customer feedback, and competitive analysis to identify user needs and opportunities to improve. - Collaborate cross-functionally with stakeholders across the company including but not limited to engineering, design, marketing, data analysts, leadership and other key stakeholders to define, design, implement, test, deliver, evaluate, and iterate on initiatives.- Conduct user studies to understand user behavior, pain points, comprehension, and usability.- Uncover and understand customer pain points and translate them into product features that increase user retention and satisfaction while contributing to the company’s overall strategy and goals.-Manage, prioritized, and refined roadmaps for domains and individual projects by aligning our customers’ needs with the priorities of the company. Show less

Lindon, Utah, United States

- Improve Customer Experience: Work cross-functionally to design and implement content for our customers to educate our customers on how to successfully use the software, improve onboarding efforts, drive customer adoption rates, and help our customers achieve their business objectives.- Customer Education Content: Create customer education content to connect a customer’s desired outcomes with the correct tools, including but not limited to, webinars, help guides, videos, email campaigns… Show more - Improve Customer Experience: Work cross-functionally to design and implement content for our customers to educate our customers on how to successfully use the software, improve onboarding efforts, drive customer adoption rates, and help our customers achieve their business objectives.- Customer Education Content: Create customer education content to connect a customer’s desired outcomes with the correct tools, including but not limited to, webinars, help guides, videos, email campaigns, LMS courses.- Project Management: Research, scope, design, and execute on assigned projects.- Software Expertise: Provide support and consulting guidance for the Product team. Show less

Lindon, Ut

Rexburg, Idaho

Rexburg, Idaho

- Consulted with managers on how to best enable their employees through setting clear expect actions and standards, one-on-one principles, and organization- Assisted in the development of a new team within the Human Resources department - Developed training resources for managers across campus, including one-on-one principles, setting expectations, hiring practices, and standards of excellence- Provided and facilitated trainings to 50+ employees on professional development-… Show more - Consulted with managers on how to best enable their employees through setting clear expect actions and standards, one-on-one principles, and organization- Assisted in the development of a new team within the Human Resources department - Developed training resources for managers across campus, including one-on-one principles, setting expectations, hiring practices, and standards of excellence- Provided and facilitated trainings to 50+ employees on professional development- Organized employees within the HRIS system - Trained new managers on employment policy, the HRIS system, and best business practices Show less

Rexburg, Idaho

• Act as a subject-matter expert in regards to Student Employment Policies and U.S. I-9 to problem solve complex, multi-faceted employment situations. Designed onboarding process for 700+ students.• Participate in recruiting, candidate selection, interviews and training of inter-office student hires maintaining close relationships with departments to understand and address their unique recruiting/hiring needs. • Developing mandated training for campus managers who supervise student… Show more • Act as a subject-matter expert in regards to Student Employment Policies and U.S. I-9 to problem solve complex, multi-faceted employment situations. Designed onboarding process for 700+ students.• Participate in recruiting, candidate selection, interviews and training of inter-office student hires maintaining close relationships with departments to understand and address their unique recruiting/hiring needs. • Developing mandated training for campus managers who supervise student employee(s), built a tracking system to ensure new hires complete onboarding, and developed inter-office processes with Student Employment Team. Show less

• Created and implemented a departmental project management tool to streamline processes, build efficiencies and increase accuracy; created a staffing model based on 2016 collected and analyzed staffing data patterns. • Assisted in scheduling and entering employee evaluation data in hospital program for historical record keeping. • Supported a team of 40 made up of physicians, nurses and nurse-practitioners in leadership transitioning and departmental restructuring, and accompanied the… Show more • Created and implemented a departmental project management tool to streamline processes, build efficiencies and increase accuracy; created a staffing model based on 2016 collected and analyzed staffing data patterns. • Assisted in scheduling and entering employee evaluation data in hospital program for historical record keeping. • Supported a team of 40 made up of physicians, nurses and nurse-practitioners in leadership transitioning and departmental restructuring, and accompanied the Director during conflict resolution meetings. • Wrote a monthly departmental newsletter using Microsoft Word that improved team culture and employee morale by delivering clear communications regarding forthcoming activities, new policies and staffing changes. Show less

West Jordan Utah

• Provided fast and friendly service to customers • Welcome customers and assisted them in understanding the menu and layout of the restaurant

South Carolina

• Managed, directed, advertised and planned events for congregations and communities• Developed trust between representatives and members of the church• Increased retention rates within 4 congregations • Communicated with leadership to assist struggling members of the church organization

Megaplex 20 The District

• Increased efficiency in time and quality in cleaning routes• Ushered guests to their theaters and seats • Developed stronger work ethic and enthusiasm in the workplace

Copper Canyon Elementary

• Prepared materials for teachers and deep cleaning duties before school opened • Carry out any and all additional tasks which are assigned by management• Maintained cleanliness standard and consistently ranked highest in audit scores

Bachelor Of Business, Supply Chain Management

Associate Of Science (A.S.), Generals, 3.98

Activities and Societies: Service Club Member of the Snow College Service Club for a year, assisting at the nursing home and assisting.