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Jessie T. Email & Phone Number

ServiceNow CSA | CAD | ITIL at Marriott International
Location: Orlando, Florida, United States 7 work roles 2 schools
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Current company
Role
ServiceNow CSA | CAD | ITIL
Location
Orlando, Florida, United States
Company size

Who is Jessie T.? Overview

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Jessie T. is listed as ServiceNow CSA | CAD | ITIL at Marriott International, a company with 206259 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Jessie T..

Jessie T. previously worked as Technology Analyst, ServiceNow Platform at Marriott International and Technology Analyst, Configuration and Asset Management at Marriott International. Jessie T. holds Hospitality Administration/Management from University Of Central Florida.

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Marriott International

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About Jessie T.

Jessie T. is a ServiceNow CSA | CAD | ITIL at Marriott International.

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Jessie T.'s current company

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Marriott International
Marriott International
ServiceNow CSA | CAD | ITIL
Orlando, FL, US
Website
Employees
206259
AeroLeads page
7 roles

Jessie T. work experience

A career timeline built from the work history available for this profile.

Technology Analyst, Servicenow Platform

Current

Bethesda, MD, US

- Administer and maintain ServiceNow instances, including instance health checks, upgrades, and performance tuning.- Design, develop, and implement custom workflows, business rules, UI actions, and integrations tailored to business requirements.- Develop and maintain service catalogs, custom forms, and self-service portals to enhance the user experience.

Apr 2024 - Present

Technology Analyst, Configuration And Asset Management

Bethesda, MD, US

- Customize and configure ServiceNow CMDB, HAM and SAM module to drive data accuracy, completeness and enhance operational efficiency.- Collaborate cross-functionally to define and implement CMDB and asset management processes, ensuring alignment with organizational objectives.- Develop and manage integrations between ServiceNow CMDB/Asset Management and.

Jun 2023 - Apr 2024

It Manager, Above Property Support

Bethesda, MD, US

- Managed requests, incidents and problems received from 2500+ above properties users across US Canada by leveraging ITSM best practices- Partnered with ServiceNow developers to build customized service catalogs, workflows, and SLA for US Canada continent IT team- Created standardized KPI reporting for all US Canada field IT associates using ServiceNow.

Sep 2020 - Jun 2023

Market It Manager

Bethesda, MD, US

- Led pre-opening IT support for JW Marriott Orlando Bonnet Creek Resort & Spa and assisted with IT support for surrounding Central Florida Managed by Marriott properties- Collaborated with various vendors to meet technology objectives and facilitated successful execution of all elements of on-site installation including property network infrastructure.

Dec 2019 - Sep 2020

It Systems Analyst

Orlando, US

- Provided end-user support for a complex hotel of 2,267 guest rooms, including troubleshooting PC hardware/ software/ network issues, and maintaining POS systems for 17 resort restaurants and banquets - Responsible for managing 630+ mobile phones and 760+ iOS devices via VMWare AirWatch MDM

Jun 2018 - Dec 2019

Various Positions

Orlando, US

Gained experience in various departments in the hotel operation, positions include:- Sales coordinator, meeting & event management (Oct 2016-Jun 2018)- Group housing coordinator (Nov 2013-Oct 2016)- Front office associate (Jan 2013-Nov 2013)

Jan 2013 - Jun 2018
Team & coworkers

Colleagues at Marriott International

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2 education records

Jessie T. education

Hospitality Administration/Management

University Of Central Florida

Bachelor'S Degree, Hospitality Administration/Management

Zhengzhou University
FAQ

Frequently asked questions about Jessie T.

Quick answers generated from the profile data available on this page.

What company does Jessie T. work for?

Jessie T. works for Marriott International.

What is Jessie T.'s role at Marriott International?

Jessie T. is listed as ServiceNow CSA | CAD | ITIL at Marriott International.

Where is Jessie T. based?

Jessie T. is based in Orlando, Florida, United States while working with Marriott International.

What companies has Jessie T. worked for?

Jessie T. has worked for Marriott International and Walt Disney World Swan And Dolphin.

Who are Jessie T.'s colleagues at Marriott International?

Jessie T.'s colleagues at Marriott International include Suhar Tanto, Juan Gutierrez Rivera, Luong Lee, Amira Jenkins, and Sagar Thapa.

How can I contact Jessie T.?

You can use AeroLeads to view verified contact signals for Jessie T. at Marriott International, including work email, phone, and LinkedIn data when available.

What schools did Jessie T. attend?

Jessie T. holds Hospitality Administration/Management from University Of Central Florida.

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