Analyzing sales, item movement, gross margin, and inventory Analyzing and creating graphs by using sales data and inventory data Assisting the store manager in daily operation of the storeAssisting manager in preparing and conducting quarterly inventoryAssisting in the interview selection, background check and other related hiring processesManaging store finance activities, which included payroll responsibilitiesEstablishing and maintaining exceptional customer service standards Observe and coach all store employees through performance evaluation and counseling processesUtilizing and analyzing P&L statement to manage daily store expense and deliver store profitabilityCoordinating staff training and monthly focus meetingMonitoring and ensuring regulatory compliance with Federal and State laws as well as the company policies and proceduresPerforming required audits and assisting periodic inventories preparation Delegating tasks to subordinates and ensuring all assigned tasks are completed by the deadline Assisting manager in preparing weekly department managers meetingMonitoring, analyzing and communicating daily sales to the store manager and department managersPerforming required audits and assisting periodic inventories preparation Printing, Organizing and distributing store daily reports, merchandise notes and sales plansPromoting teamwork and a positive working environment to deliver the store goalsProviding one on one training in support of the employee career advancementOverseeing and conducting internal audits in the districtOverseeing store weekly budget projection, schedule and payrollMaintaining service and inventory tracking system Monitoring and analyzing daily sales report, item movement reports for all departmentsSupporting the Store Manager in identifying areas of sales opportunityTracking and signing invoices, credit notes, and known loss data on a weekly basisHandling store loss prevention and daily store maintenance issues

Managed and protected confidential and sensitive data with integrityDesigned and created questionnaire for collecting data with field surveyConducted in-depth research interview with participantsConducted research and prepared research reportPlayed a key role in creating and organizing the research resource inventoryResponsible for handling data collection, entry and analysis using SPSS

Initiated, developed and implemented the company's first rack cardOrganized a bake sale fundraiser with three other team members at the universityProposed use of the university of Connecticut's UCTV for television marketing, currently coordinating development of advertising spots based on demographic and psychological segmentation researchUse demographic and psychological segmentations to identify target audiences

Professionally trained with branch managerPromoted to raising star team at the end of the 2 weeks training program for meeting a very challenging quotaAssisted manager to recruit new sales representatives and personally field trained new representativesParticipated in district phone conferences and advance training workshops Set sale goals and phone goals each day during the push periodLiving in new area with a personal network of five, expanded professional network to over 60 peopleCreated work schedule for each week by calling and making appointments with potential referralsResearched and analyzed each potential referral developing geographic and demographic profilesDemonstrated company products in customers’ homeEstablished rapport, getting to know customer personallySent thank you cards to each customers after visit, regardless of salesResearched and sent news and other article related to customer’s interestsHelped customers to return or exchange unwanted products.Created a survey for customers to fill out at the end of demonstration (initiative 90% response)Reviewed each survey and summarized weaknesses for better improvementDemonstrated products to 60 customers and sold $6,000 worth of products in 2 months

Provided administrative support including data entry, filing and answering phonesCalculated monthly expenses, revenue, and profits; created simple straightforward excel file and reports for assessment and financial purposesProposed and implemented a customer loyalty program; initiated, developed and implemented the company’s first customer information data base systemInventoried, categorized and designed shelf displays for products in the storeGreeted customers and assisted with purchases in the storeCollaborated with owner in composing sales proposalsInstalled and maintained the Point of Sale system for the storeProposed, created and maintained a simple website for marketing purposesResearched, compared and contacted potential suppliers to add more profitable products in the storeInitiated and designed discount coupons for product promotionsDesigned brochures, flyers and bannersMade decisions regarding buying, communications and negotiationPrepared purchase orders and requests for quotes and price comparisonConsulted and met with suppliers to obtain product informationPhysically purchased merchandise and equipment

Served customers in a friendly and positive manner while assisted with purchases in the storeOperated CAO maintenance and Ordering systemsAssisted in file maintenance systemRegularly reviewed department performance and make suggestions to Sales SpecialistReviewed sales trends, item movement, gross margin, and inventory with Store managerParticipated in promotional activities, reviewed and executed weekly sales floor plan