• Support the director's office with administrative tasks and project management, improving workflow procedures• Manage e-commerce shops, design logos and websites, master digital platforms, and maintain stakeholder relationships while training and supporting staff

• Exceeded monthly sales target on a consistent basis by helping over 300 customers per month. • Managed day-to-day retail store operation to deliver exceptional multilingual customer service.• Assisted with brand promotion, wireless service activation and product support.

Provided administrative and organisational support to the project and genetic counsellors (GC) by:• Performed literature research and participated in the design and writing of a genetic counselling information booklet that covers over 60 genetic conditions • Recruited potential participants and educated patients on the project• Responded to daily patient enquiries and scheduling patient appointments• Served as a liaison between blood taking centre, GC, laboratory and research centre

• Screen, counsel and educate oocyte donors on the study of oocyte quality improvement by droplet-based co-culture• Performed laboratory duties including mouse dissection, sperm and oocyte isolation, adherent cell subculture, 3D co-culture and immunomagnetic cell separation

Under the supervision of Dr Albert Wai-Kit Chan:• Participated in patent applications for clients seeking intellectual property (IP) law protection• Translated English patent application guide to Chinese to facilitate communication with Chinese clients• Explored the ethical dilemma in IP law protection of scientific research outcome in personal project Patent Protection in Precision Medicine: DNA Diagnostics in Oncology

• Contributed to confirming MAPK pathway mutations (prognostic biomarkers in head and neck squamous cell carcinoma (HNSCC)) can inhibit phospho-ErbB3 protein levels – a marker that is significantly associated with decreased HNSCC patient survival• Supported manuscript submission by creating and designing effective data figures & diagrams by using software such as GraphPad Prism and Microsoft Powerpoint.• Performed laboratory duties such as western blotting, cell culture, reagent preparation and maintaining lab equipment.