Jessie Hayes Email & Phone Number

Rehoboth Beach, Delaware, United States

Rehoboth Beach, Delaware, United States

District Of Columbia, United States

Georgetown, Dc

Manager in a specialty/multi cosmetics retail store.

Washington D.C. Metro Area

Worked with Retail Wholesalers to resolve staffing opportunities, train in product knowledge /sales performance and improve day-to-day operations.

Mid-Atlantic Region, Usa

Worked with Field Sales Operations Team to train store employees in understanding revenue models, process flows, operations support and customer engagement strategies as well as product and service capabilities. Coordinated regional staff sales meetings to discuss developmental strategy, best practices and process improvements. *Hired & on-boarded new staff in 48 stores*Responsible for scheduling of 5 week long basic training sessions for new hires*Responsible for scheduling of 4 seasonal trainings that lasted anywhere from 5 to 15 days each season*Coached & Developed staff to help them understand how to perform better

Baltimore, Maryland Area

Supported Store Manager to lead, coach and develop team of Sales Associates to achieve all sales, customer service and operational targets. *Managed sales floor of $1.8M store*Rolled up weekly payroll*Ensured customer service modules were followed by Sales Associates

Baltimore, Maryland Area

Primary responsibility was customer service and sales, achieved through exceptional communication skills and artistic abilities. Also, represented the image, products and culture of the company to the customer. Other responsibilities include, but were not limited to, maintaining the store environment and operations and assisting with administrative duties.*Met daily sales goals in order for store to reach $1.8M for fiscal*Certified makeup artist*Navigated multiple customers in a fast paced store