Designed in Figma, built on Bubble, and enhanced with 3rd party integrations, developed a web app to decrease diagnostic delay for patients with rare and complex conditions.• Identified a gap in the market, then using the Lean Startup methodology, performed customer interviews, tested and validated hypotheses, and created a tight feedback loop to quickly iterate and improve functionality.• Developed a product plan and roadmap, then ruthlessly prioritized features and product backlog.• In 12 weeks, successfully learned Figma (and developed an interactive prototype), Bubble (and built a functional MVP), and how to implement 3rd party integrations (to add features and improve user experience).• Selected to participate in an intensive startup assistance program targeting early-stage, high-growth potential companies.

As the grounding right-hand to visionary founders, translates broad ideas and challenges into actionable roadmaps and experiences, wielding natural and sincere user empathy. • Manages website, branding, and intranet migration projects, leveraging knowledge of multiple functional areas to drive innovative solutions.

Put children on a path to college and career readiness by launching a new interface, developing product documentation, and user trainings that facilitated the development of transformational leaders in America’s highest-need schools.• Identified, gathered, and prioritized product requirements to redesign the intranet and knowledge base.• Conducted stakeholder interviews, aligned goals, and led 21 teams through the content audit and design process.• Built out and prioritized the product roadmap to improve user experience, create a single source of truth, and increase efficiency and collaboration between teams.• Redesigned and launched the new interface to support 580 users and programs reaching 450,000 students nationwide.• Developed product documentation, user trainings, and weekly org-wide updates, translating complex concepts into concise, easy-to-understand language for non-technical stakeholders.• Increased team partner feedback ratings by 33% and responsiveness rating to 100% by improving cross-functional processes and streamlining workflows.

Led three mobile app development projects for an early-stage hybrid technology and media startup, with a total user base of 1M unique registered users.• Collaborated with engineering, marketing, design, customer success, and agencies to deliver engaging and intuitive digital products to 950 US colleges and 4,000 US high schools.• Managed competing priorities and deadlines to deliver wireframes, prototypes, UX/UI designs, demo videos, and websites for iOS and Android apps.• Supported development and implementation of go-to-market strategy and marketing plan, coordinating creation of digital marketing kits, marketing campaigns, contests, campus activations, and user surveys/interviews. • REC* IT - Half a million app installs (400% increase in organic growth) and winner of multiple awards- Gold Winner in the Best Sports App category of the 2015 Fall Best Mobile App Awards- Silver Award in the Lifestyle category of the 2015 USA App Design Awards

Led development and fundraising efforts for patient-focused nonprofit providing support and life-changing research for the 99M Americans suffering from spinal injuries and disorders.• Led all digital projects, including rebranding and website redesign. Audited and aligned content with goals and provided ongoing management of the organization’s website and integrated marketing campaigns.• Developed and implemented strategic fundraising strategies to secure major gifts, sponsorships, and grants.• Increased net income by 70% and decreased expenses by 46% by developing and implementing a scalable event model, resulting in the most profitable year in the organization’s history.

Managed multiple projects and cross-functional teams, providing innovative learning strategies and technologies for the Federal government, ranging from web-based training to serious gaming.• Led design and development of three web-based training courses, supporting videos, and infographics to be used government-wide across all Federal agencies.• Led a branding and communications project for a client tool projected to save the client approximately $4M dollars a year.• Supported nine additional projects; managing QA, generating reports, and creating invoice requests.

Within two weeks of hire, was asked to backfill the departing Director of Marketing and Development, ramping up quickly to perform under tight and competing deadlines.• Managed marketing budget and coordinated exhibition at 15 – 20 conferences and events per year.• Developed an asset management database in MS Access to track company marketing and IT assets at various locations across the US, resulting in decreased lead time, increased efficiency, and significant cost savings.

Triaged emergencies, managed critical care, and coordinated surgical schedules at a full-service veterinary hospital. Assisted with surgical procedures and managed the surgical team and fifteen clinic personnel. Wrote surgical and treatment handbooks for instructional and reference purposes, delivered group and individual training, and mentored veterinary assistants.