Jessica González, Pmp, Mpm, Chc Email & Phone Number

Puerto Rico

San Juan, Puerto Rico

Lead and continuously evolve the community of Project Managers and the organizational best practices for Strategic Management, Portfolio Management, Project Management and Process Improvement

San Juan, Puerto Rico

Lead and continuously evolve the community of Project Managers and the organizational best practices for Strategic Management, Portfolio Management, Project Management and Process Improvement

Juana Diaz, Pr

- Led the PMO with influence in the America's Manufacturing Operations including Puerto Rico, New York and Costa Rica- Launched a homegrown Project Management methodology which includes tools and techniques and a dashboard to measure adoption and organizational value

San Juan, Pr

- Implemented quarterly risk assessments- Implemented project inventory, resource capacity, gantt chart and PERT techniques to achieve a more reliable and productive audit plan- Maintained regulatory dashboards and presented in Delegation and Compliance Committees- Managed a team of six compliance specialists, supervisors and a manager to support the department’s audit plan and CMS’ and ASES annual and ad hoc audits

San Juan, Puerto Rico

- Designed and implemented a new coverage determination process in 2010 that allowed the operation to manage more than twice (2.20) the amount of cases managed in 2010 with 1 less FTE and 6 clinical representatives less than in 2010- Managed in a timely and structured manner the vendor selection process for 2 delegated entities and 2 vendors for the Part D operation- Defined and implemented a Vendors Management Grid that assures a thorough and steady management of Pharmacy vendors and delegated entities- Led the implementation of annual Part D benefit system changes. In 2011 - 2012 the implementation process and internal controls used resulted in 100% accuracy- Defined and implemented a procedure for steady and accurate management of prescription drug events (PDEs)

Puerto Rico

- Led the design and implementation of a project and process management methodology at a recognized healthcare company in Puerto Rico- Facilitated the improvement of Operational Pharmacy processes at a recognized healthcare company in Puerto Rico- Led the implementation of Sistema Virtual de Permisos, representing the Office of Management and Budgeting of Puerto Rico - Led the implementation of Sistema de Información para las Juntas Examinadora of the Department of State- Led the analysis, design, development and first site implementation of the Integration of 911 and CEM Computer Aid Dispatcher.- Instructor for the Project Management Fundamentals and PMP Course at ExecuTrain of Puerto Rico.

- Led the design and implementation of a home grown business management methodology- Led the development and implementation of a monitoring/measurement system, and the design and implementation of a resource capability program for EVERTEC’s Business Analysts. - Member of the team in charge of instilling the desired organizational culture. Also a member of a team, handpicked by Sr. Management, to drive the company’s quality objectives.

- Developed cost and time estimates for systems solutions - Managed a 5 member team’s resource capacity needs, and leveled its workload- Sought and established working relationships with key business partners and Sr. Management

- Developed a process in 3 weeks that reduced implementation time from 4 months to 37 days for the implementation of the Risk Management Policy (RMP) program- Participated in a selected focus group to pilot new Project Management best practices for the company. Developed a strategy and training to implement it across the technology teams.- Led organizational behavior activities with the intent of ensuring a high performance environment; leadership survey results increased by 23%- Participated in the selection of Allstate’s enterprise project management methodologies. Facilitated external research interviews with Microsoft and Covansys- Served as a METHOD 1 coach; one of the company’s project implementation methodologies

Mpm, Masters In Project Management

Bs, Chemical Engineering

Activities and Societies: Delta Phi Eta Sorority Tau Beta Pi Tutor for Physics, Chemistry, and Pre-Calculus Singer (soprano) at the Coro.