Jessi Jacobs, Csp-Sm Email and Phone Number
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CORE COMPETENCIES:•Influence Others by mentoring and coaching cross-functional teams on Agile methodologies and Change Management to enhance their skill set, knowledge, and aptitude•Successful application of multiple methodologies: Waterfall, Iterative and Agile frameworks which is incorporated into the SDLC with project durations as short as one month to multi-year projects•Project leadership in planning and scoping, budget and staff management, reporting, and issue management, timelines and client deliverables, scrum ceremonies and implementation•Ability to communicate complex technical and business issues concisely and effectively to enable high-quality decision making and drive cross-functional alignment•Customer and Partner Engagement across global, onsite, offsite and remote locations; interface and expectation management, reporting, ongoing services assessment, coordination, delivery and conflict resolution•Partnership with the ability to lead and or serve as subject matter expert on cross-functional projects and teams•Ability to balance competing priorities and manage ambiguity•Proven track record of delivering high quality results to clients and the business•Strong organization and documentation skills managing: scope and estimations, contracts, reports, financial management, risk and issue managementACCOMPLISHMENTS:•Successfully rolled out an Agile Scrum Methodology with dedicated Product Teams to internal ERP teams across 5 locations; resulting in an increase of output by over 300% and a 59% reduction in defects•Successfully closed out a project that was over 2 years behind and over budget within 6 months of taking over and salvaged the client relationship•Successfully lead a companywide Tiger Team to produce a new Product Roadmap of our newly merged company as well as coordinating the formation of the newly combined cap-ex product budgetSuccessfully lead and delivered over 146 fully animated videos to enhance our video library which updated half of the video offerings. The project was 2 years behind. Completed the project within 6 months and under budget•Reduced costs 50% for product roll outs for our UCR Core platform product•Successfully delivered over 125 SSO implementation projects in one calendar year•Successfully lead our Go To Guide Product to full 508C for the Veteran’s Administration•Successfully created and lead a new Project Management Solution for Integrated Campaigns, and adopted as part of Project Management Office workflow
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Sr. Director PmoTruhearing Jul 2024 - PresentDraper, Utah, Us
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Director - Agile PracticeWesco Distribution Jun 2021 - Jul 2024Pittsburgh, Pennsylvania, Us• Key leader in implementing our Agile Practice (COE) for transformational change across the enterprise • Coach and mentor the organization with Lean, Kanban, DevSecOps, Scrum Agile ways of working and driving continuous improvement • Directly manage a distributed team of up to 30 Scrum Masters, Scale Scrum Masters, Agile Coaches and Managers • Create and track OKRs for organizational agile maturity •Successfully implemented SAFe Lean Portfolio Management, enhancing strategic alignment, optimizing resource allocation, and improving overall portfolio performance• Oversee Agile Practices strategic journey, recruitment activities, people development, budget tracking with an emphasis on streaming process, removing waste, improving organizational activities for great business agility • Lead the Scrum Master Cycle in our Scrum @Scale framework with elements of SAFe (PI Planning and Lean Portfolio Management) • Lead our SOS process on impediment and risk identification. Develop and maintain best practices and coaching through out the organization on how to use the SOS process • Create, develop and lead key training actives around Agile Foundation, scrum principles and agile leadership • Partner with other key leaders and stakeholders throughout the organization for cultural adoption and change from an agile perspective • Successfully launched a fully remote set of 9 global Scaled Teams with heavy coordination between 15 other teams • Successfully Lead our Art of Leadership Course for new and emerging leaders through out the company. 80% satisfaction rate with the training • Create, develop, coach and lead key trainings around Design Thinking principles -
Sr. Manager - Erp Agile PracticeL3Harris Technologies Jan 2018 - Jun 2021Melbourne, Florida, Us-Agile Coach guiding the Agile Transformation within our Enterprise Business Services Organization, leveraging a Scrum at Scale approach-Directly manage a team of Scrum Masters-Mentor and train the enterprise and teams to crawl, walk, run, & fly with an Agile Scrum mindset-Develop an Agile Practice to define, deploy, evaluate, and support common agile standards and best practices, processes, tools and process/performance metrics-Lead organizational re-design and team workshops that align cross functional teams into internal product teams for end to end value delivery-Develop strategies for gaining buy-in from transformational stakeholders such as key leads from the business and IT-Serves as the SME on Agile methodologies and inspires team members to use a inspect and adapt Agile Scrum approach for developing quality software-Coach teams on methodology and practice ecosystems and influence leadership on the culture change required to shift from a traditional waterfall methodology to an Agile/Scrum methodology and mindset-Provides feedback to management at all levels regarding the progress of Agile transformations within their teams and mentor management on how to coach their teams with an Agile leader mindset-Deliver hands-on coaching of individual teams in all aspects of scrum and kanban - daily standups, planning, self-organization, collaboration, iterative development, managing flow, etc-Expose technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile thinking-Lead projects directly related to the rollout and organization of the Agile Practice as well as other key project initiatives -
Sr. Manager, West Coast PmoSs&C Primatics Financial May 2016 - Jan 2018Mclean, Va, Us-Directly manage a team of project managers, mentor, coach and oversee projectdeliverables at a portfolio level leveraging an Agile hybrid approach-Lead and direct the regional PMO to establish, develop and implement best practices onprojects for the SDLC in the organization-Collaborate with other leaders on project managers performance and mentor and coachwhere appropriate-Create and approve all office SOWs, LOEs and change orders for a portfolio of programs-Quality Gate review of all project deliverables to ensure quality assurance and qualitycontrols are in place-Serve as an escalation point for project issues both internally and externally and work withleadership and the implementation team to mitigate issues and risks-Manage resourcing and capacity planning across the offices clients portfolio and programs-Lead and manage internal business process reengineering projects for cross-functionalcohesion to improve our products and streamline processes through implementation anddelivery-Lead and direct trainings for our regional office as well as our entire Professional Servicesdepartment which is spaced across the globe-Lead and direct regional office Playbook and roll out initiatives-Co-chair our office Activities Committee to act as a leadership advisor to roll out cultureinitiatives to foster an environment of diversity and inclusion -
Manager, Project ManagementChg Healthcare Services May 2015 - May 2016Midvale, Ut, Us-Directly manage a team of project managers, mentor, coach to develop a highly proficient and world class project management team through smart recruitment, Situational Leadership and career development-Lead and direct the PMO to establish, develop, implement and control best practices on project practices for the SDLC in the organization-Mentor project management team on leading complex cross functional and inter-dependent projects using an Agile framework-Lead and direct the PMO around Portfolio and Program management best practices, project governance practices and communication practices-Lead and create the Key Performance Indicator’s (KPI’s) for defining and measuring projects and team performance and risk mitigation strategies-Collaborate with other IT leaders and business leaders on project managers performance and mentor where appropriate-Collaborate with other IT leaders on strategy, capital and expense budgets, resource management, staffing plans and project priorities-Lead by example by managing Programs within the organization, leveraging all PMO methodologies-Lead and create project management methodologies to pilot our ePMO initiative -
Director Strategic InitiativesStaywell Oct 2014 - May 2015Newark, Nj, Us-Lead and manage multiple Business Process Re-engineering projects for our key strategic product offerings with a team of onsite and remote resources enterprise wide.-Develop vendor/partner due diligence selection process and manage all aspects for our key Population -Health Management initiative-Lead and manage Internal Project Review Board with executive management to provide visibility and direction into our Product Roadmap and cap-ex initiatives -Lead key merger actives for a combined company strategic product offerings-Lead the partner relationship and beta recruitment process for key initiatives-Lead creation and execution of the Go To Market Process for key initiatives-Key focus on streamlining process improvements and looking for creative ways of cross-collaboration and communication between departments-Develop and maintain department dashboard for reporting and tracking for our product, analytics and population health management departments to executive management-Manage downstream initiatives and roadmap with the PMO and Technology teams for full traceability of a product/project from concept to completion-Develop and maintain tracking for key Major Business Objectives for our long range plan initiatives for product, analytics and population health management departments-Successfully implement and manage project budgets between $1 million - $19 million -
Sr. Program ManagerStaywell Jun 2012 - Sep 2014Yardley, Pa, Us-Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals-Scrum Master of scrum ceremonies for multiple projects using an Agile framework such as: release planning, iteration planning, user story reviews or backlog grooming, pre-planning meetings, iteration demos or reviews and retrospect meetings -Lead all work streams for the Patient Engagement platform including data integration of HL7, EDI (834,835,837), HIPAA compliance and integration into other Core products with a budget of $19 million over 5 years-Lead the creation process of integrating the Patient Engagement platform into our company’s current work streams and developing new process flows as needed to support the product from product creation and maintenance to implementing a new client and post launch client support-Document and report on weekly budget reports, monthly invoices, project escalation, issues, risks and monthly Executive Steering Committee updates-Manage communication on the status of the Patient Engagement platform with line management and executive management teams to keep them up to date on progress, risks, escalations, budget & conflict resolutions of the project-Lead Cross functional teams both on location and remotely for agile focused product initiatives and product Go To Market tasks -Lead and managed the video team to develop a new process to streamline video production to reduce timelines and production costs -Managed all work streams of the Core platform product for enhancements and maintenance items as well as other existing products built off our Core platform with a budget of $800k for new development and $200k for maintenance-Participate in development and on-going improvement of standardized project management processes and tools to strengthen the PMO -
Project ManagerStaywell (Formerly Krames Staywell) Jun 2011 - Jun 2012
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Senior Technical Project ManagerMccann Erickson Jun 2008 - Jun 2011New York, Ny, Us -
Project Manager, Marketing CoordinatorColdwell Banker Residential Brokerage Aug 2001 - Jun 2008Madison, Nj, Us -
Operations ManagerThe Sedona Group Aug 2000 - Aug 2001Moline, Il, Us
Jessi Jacobs, Csp-Sm Skills
Jessi Jacobs, Csp-Sm Education Details
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Westminster UniversityPsychology
Frequently Asked Questions about Jessi Jacobs, Csp-Sm
What company does Jessi Jacobs, Csp-Sm work for?
Jessi Jacobs, Csp-Sm works for Truhearing
What is Jessi Jacobs, Csp-Sm's role at the current company?
Jessi Jacobs, Csp-Sm's current role is Sr. Director PMO @ TruHearing | PMP, Certified Scrum Professional.
What is Jessi Jacobs, Csp-Sm's email address?
Jessi Jacobs, Csp-Sm's email address is br****@****ail.com
What schools did Jessi Jacobs, Csp-Sm attend?
Jessi Jacobs, Csp-Sm attended Westminster University.
What are some of Jessi Jacobs, Csp-Sm's interests?
Jessi Jacobs, Csp-Sm has interest in Kayaking, Children, Cooking, Web Development, See Less, Cutting Edge Ideas, Snowshoeing, Poverty Alleviation, Hiking, Biking.
What skills is Jessi Jacobs, Csp-Sm known for?
Jessi Jacobs, Csp-Sm has skills like Project Management, Cross Functional Team Leadership, Management, Agile Methodologies, Integrated Marketing, Sdlc, Ms Project, Budgets, Project Planning, Leadership, Marketing, Crm.
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