Servicing two long-standing restaurants in Calgary: Galaxie Diner & Myhre's Deli. Since joining the team at Galaxie Diner and Myhre’s Deli, my role has grown immensely. My key responsibilities originally included managing all social media and web channels, content creation and customer experience management. My overall objectives were to: 1) increase audience size and awareness for each restaurant through social media initiatives, 2) monitor customer experience via online platforms… Show more Servicing two long-standing restaurants in Calgary: Galaxie Diner & Myhre's Deli. Since joining the team at Galaxie Diner and Myhre’s Deli, my role has grown immensely. My key responsibilities originally included managing all social media and web channels, content creation and customer experience management. My overall objectives were to: 1) increase audience size and awareness for each restaurant through social media initiatives, 2) monitor customer experience via online platforms (positive sentiment on social media and reviews response), and 3) to create strong, recognizable brands for each location. Over the previous two years, I have been able to oversee the re-design of Galaxie Diner’s website, as well as a video campaign with Module Creative Agency for Myhre’s Deli. Additionally, I have taken on payroll and bookkeeping responsibilities, as well as several pandemic related roles, such as applying for government grants and wage subsidies. Since I began my role, we have introduced new sales avenues, increased our audience on social media, created lasting partnerships with local community members, grown the product offering and created key processes for back-end management. I have been able to work closely with multiple local artists, content creators and vendors to maximize brand potential and awareness, ultimately contributing to the longevity of two of Calgary’s long standing establishments. Show less

Authentic Instructor Training Inc. (AIT) specializes in business development, change management and instructor training for boutique Fitness Studios and Instructors, across North America. My role at AIT has evolved over the years. What began primarily as a social media marketing and merchandise development role, quickly grew into a business development role. Over the past 5 years, I have been responsible for: establishing brand standards and processes, creating marketing campaigns… Show more Authentic Instructor Training Inc. (AIT) specializes in business development, change management and instructor training for boutique Fitness Studios and Instructors, across North America. My role at AIT has evolved over the years. What began primarily as a social media marketing and merchandise development role, quickly grew into a business development role. Over the past 5 years, I have been responsible for: establishing brand standards and processes, creating marketing campaigns, program development, pipeline management and program facilitation. The unique nature of my role has allowed me to work both individually and in teams to meet deadlines, collaborate on creative tasks, and grow the organization into a thriving agency. In order to achieve desired growth while maintaining AIT’s core values, the creation of a brand guide was critical in ensuring the team communicated and delivered our message in an effective, consistent and authentic manner. As the organization and the programs offered have evolved and multiplied, I have created a series of supportive materials that are critical in delivering an exceptional program that has set industry standards to a new high. In addition to the creation of program specific documents, I have also been given the opportunity to generate core documents, such as: client proposals, communications materials, logo design, merchandise materials and marketing pieces. The community that I have been a part of, thanks to AIT, has exposed me to some of the most inspiring individuals that I have been lucky to work alongside. I have been able to complete projects for several clients of AIT, assisting with: program development, brand guides, photography and merchandise design. I have gained valuable connections through my many endeavors with AIT, and look forward to our future projects. Show less

Administrative Assistant at HiredHippo: - Locating highly skilled individuals to match them with top-tier work opportunities in Canada. - Educating prospective clients on the HiredHippo Platform. - Preparing employee and client on-boarding documentation. - Creating and editing presentations and speeches to ensure an accurate and effective delivery of key messaging.

I have been a server at Cowboys Casino's Centre Bar since 2016. Working alongside the Cowboy's Casino team has provided many critical learning opportunities. Apart from working in a fast-paced environment focused on delivering exceeds expectations service, the individuals working food & beverage always prioritize teamwork. Being a small team, it is imperative that each member be supportive, knowledgeable and accessible to other members at all times.Being able to maintain… Show more I have been a server at Cowboys Casino's Centre Bar since 2016. Working alongside the Cowboy's Casino team has provided many critical learning opportunities. Apart from working in a fast-paced environment focused on delivering exceeds expectations service, the individuals working food & beverage always prioritize teamwork. Being a small team, it is imperative that each member be supportive, knowledgeable and accessible to other members at all times.Being able to maintain exceptional customer service while under pressure has been the greatest challenge in this job. In order to succeed and grow within my role, I made it my top priority to both listen to the team surrounding me, as well as engage in leadership opportunities as they were presented. This role has allowed for me to hone my interpersonal and customer service skills in a challenging arena. My roles at Centre Bar have included: Beer Tub Server, Satellite Bar Bartender and Promotional Assistant for events within the casino. Key responsibilities for this role, include: sales, safety, liquor control, customer service, brand promotion and product knowledge. Show less

Personal Assistant to George Goulet, President and Founder of: Access Health Benefits Ltd., United Consulting Group Ltd. and United Benefits Group Ltd. I worked for the Goulet Family Household before I was hired on as Mr. Goulet’s Personal Assistant. This role began with Access Health Benefits Ltd., which closed its doors in late 2017. Since then, I have stayed on as Mr. Goulet's Personal Assistant under his new organization - United Benefits Group Ltd. In this role, I act as… Show more Personal Assistant to George Goulet, President and Founder of: Access Health Benefits Ltd., United Consulting Group Ltd. and United Benefits Group Ltd. I worked for the Goulet Family Household before I was hired on as Mr. Goulet’s Personal Assistant. This role began with Access Health Benefits Ltd., which closed its doors in late 2017. Since then, I have stayed on as Mr. Goulet's Personal Assistant under his new organization - United Benefits Group Ltd. In this role, I act as one of two Personal Assistants to Mr. Goulet. My key responsibilities included: shareholder expense reporting, bookkeeping, group benefits claims and coordination, license renewals, office maintenance and repairs, scheduling, data management and filing, travel arrangements, dealing with incoming communications, drafting external communications, assisting with day-to-day errands and team building activities. This position allowed me to create specific office procedures, sharpen my bookkeeping abilities, and gain insights into the inner workings of the corporate world. I was challenged daily, which allowed me to improve my communication skills, time-management and listening skills. Being able to learn the thought process of my executive and prioritizing tasks in an efficient manner, allowed me to better services the needs of the executive and the organization. Show less

I had the pleasure of working in the Goulet Family's household since I graduated High School in 2013. I cared for four children under the age of ten, and looked after household maintenance and repairs. My responsibilities included: transportation needs, schedule coordination, meals, homework and educational assistance, general care needs, scheduling household repairs, cleaning, and household expense tracking. Looking after four children taught me how to manage the schedules of… Show more I had the pleasure of working in the Goulet Family's household since I graduated High School in 2013. I cared for four children under the age of ten, and looked after household maintenance and repairs. My responsibilities included: transportation needs, schedule coordination, meals, homework and educational assistance, general care needs, scheduling household repairs, cleaning, and household expense tracking. Looking after four children taught me how to manage the schedules of multiple people at once, retain individual needs and preferences, as well as improve my patience and listening skills. I constantly encourage the children to engage in both conversation and physical activity, and implemented a daily routine with all four children. The key skills involved in my role are: interpersonal skills, communication, listening, time management, organization, creativity and being energetic!This position has been incredibly rewarding for so many reasons. Watching the children grow up into smart, kind and caring individuals is perhaps the greatest reward. Show less