Jessika Bobb Email & Phone Number

•Responsible for managing the day-to-day appraisal management operations and strategy of the network of independent fee appraisers in a given geographic region. •Through the use of proactive pipeline management, effectively identify potential issues and work with internal parties to ensure appropriate escalation and resolution in a timely manner •Utilizing a combination of analytics and relationship building, ensure that internal targets for first time quality, on-time delivery, and cost to serve are exceeded•Recruited, onboarded and trained new panel of agents for alternative products•Always surpassing mostly goals, KPI and metrics

Winter Park, Florida, United States

•Assists with the issuance of permits, inspections, and plan submittal processes.•Reviews applications for completeness and compliance with departmental requirements•Create operations SOPs & onboard new employees•Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits•Resolves customer’s problems and investigates disputes & reimbursement / refund requests. Sorts, inputs and tracks data.•Schedules and coordinates all overtime opportunities and logistics for the Office of the Fire Marshal operations. Anywhere from 8-20 assignments per week.

•Account Manager overseeing assigned territory. Researching and acquiring new pipeline for building relationships and future business•Managed and retained anywhere from 15-60 accounts at a time•Trained and educated client accounts on how to effectively boost sales goals•Negotiate payment details and dates to benefit both the company and account•Responsible for creating and uploading blog posts into company blog & acquiring featured blogger to increase audience reach

Atlanta, Georgia, United States

Take care of dining guests in an extremely fast- paced environment Certified trainer that trains new hires. An extension of the management team with inventory and supply chain

•Support Sales Managers and Directors with contracts, proposals and assistant needs.•Coordinate all aspects of the planning processes for showcasing the Walt Disney World Resort to potential clients.•Assist in the booking of dining and transportation, requesting catered events, partnering with Catering & Convention Services, developing ways to exceed client expectations, and creating Magical Moments.•Administered in the development and project management of iPad marketing tools and strategies.Aslo transitioned to Sales Lead Management Specialist/ Technology Training and Support that•Facilitate training for new hires during the on boarding process as well as continuing education for seasoned Cast Members.•Attain inbound inquiries for groups with in specialized markets including corporate, weddings, youth, leisure, catering, social events, meetings and resort sales.•Generate and provide high quality accurate leads and assign correctly to the appropriate Sales Manager.•Discover specific needs and details for all group inquiries and respond to leads driven by various marketing initiatives like advertisements and publicity.•Implement and maintain tracking system for marketing success metrics.

•Developed and maintained partner relationships within the Central Florida market.•Increased sales and marketing knowledge and strategies within the theme park and hospitality industry.•Responsible for helping guests plan vacations and budget details.•Implemented strategic marketing concepts for company growth.

•Managed seating at fine dining restaurant Hemisphere Steak and Seafood.•Supervised all arrangement of VIP amenities and services within room service.•Administrative and clerical duties, liaison between VIP guests and management.•Multi-tasking in a fast paced environment while giving exceptional service.

•Provided outstanding customer service customer service in an extremely high volume environment.•Collaborated in marketing and logistical ideas for new product launches and store layout.•Assisted with sales techniques and methods for apple products and events

•Point of contact between guest and management.•Established knowledge in up-selling and promoting.•Provided information and coordinating and request guests may have.

Assisted in the planning process and on-site, hands on executions of events.

Planning and execution of an array of events from corporate meetings to local sporting events.Developed marketing and promotional information.

Bachelor, Hospitality Management; Event Management

Education record