Jessinia Ruff Email & Phone Number

Salesforce Super User for the Development Department, creating campaigns and reports, implementing mass data updates, troubleshooting errors in the Archtics (Ticketmaster) to Salesforce connections, overseeing data health and input, training other department users, and creating TFA form integrationsSupervise an external contracting company for year-round solicitations over the phone for annual fundraising, enhanced data-sharing for seamless campaignsCollaborate with the Individual Giving Team and Marketing Department to design, edit, and implement a comprehensive 12-month fundraising strategy and donor communications plan and assetsOversee the Annual Gala registration logistics, provide team support with Greater Giving software, and integrate data into Salesforce

Greater Seattle Area

Oversaw administration, budget, and management of five full-time and part-time staff and several interns Developed and implemented an assessment framework to monitor progress towards organizational goals and ensure a mission-centric strategyCreated and presented proposals for Board consideration, including recommendations for health benefits, updates to staff job descriptions, and new policies for technology use, enhancing overall organizational effectivenessLed initiatives to improve operational efficiency, streamline processes, and foster a collaborative and productive work environment

Seattle, Washington, United States

Exceeded the $200k goal for donations raised at the Annual Gala Event, including securing $140k in sponsorships, driving successful fundraising eventsDeveloped and implemented a comprehensive donor appreciation strategy, resulting in a year-over-year (YOY) donor retention increase from 30% to 46%Updated and maintained the Salesforce CRM environment for tracking and analyzing data for over 2,000 annual donors, ensuring accurate records and effective data utilization.Achieved significant donor growth by increasing the number of monthly donors by 47 over two years through targeted communication campaigns

Developed engaging blog posts and social media content, enhancing online presence and audience engagementTransformed technical grant reports into compelling marketing materials, effectively communicating the impact and importance of programs to a broader audience

Greater Seattle Area

Processed Letters of Inquiry from numerous NGOs and CBOs, ensuring thorough initial assessmentsCollaborated with a team of analysts to review and evaluate grant applications, ensuring alignment with ODW’s funding criteria and objectivesWrote and edited detailed grant recommendations for presentation to the board, contributing to informed decision-makingCompiled information and wrote copy for publication on the ODW website, enhancing transparency and public awareness of grant activities

Bellevue, Washington

Led the creation of content and brand strategy for a Spanish language quiz site, ensuring alignment with advertiser goals and audience preferencesSupervised the production of international content, providing feedback and guidance to a team of 15 translation freelancers to ensure quality and consistencyCollaborated on quiz ideas for web publication and developed social media copy for Facebook advertisements, enhancing user engagement and reach

Greater Seattle Area

Researched best content practices and analyzed Tableau reports to inform content strategy and optimize performanceProvided feedback and edits in AP style to freelancers on quiz content, ensuring adherence to quality standardsDeveloped onboarding tutorials for new copywriters and graphic design freelancers, facilitating their integration into the teamPublished content on high-traffic sites such as HowStuffWorks.com, contributing to the platform’s content library and user engagement

Greater Seattle Area

As a Freelance Writer, I provided high-quality content creation services for a diverse range of clients, ensuring their unique needs and objectives were met. My responsibilities included:Content Creation: Wrote engaging content for blogs, newsletters, annual reports, and print materials, tailoring each piece to the specific audience and purpose.Client Collaboration: Worked closely with clients to understand their needs, delivering compelling creative content and promptly responding to revision requests to ensure satisfaction.Cross-Functional Collaboration: Partnered with graphic designers on print projects, ensuring a cohesive and visually appealing final product that effectively communicated the client’s message.

Greater Minneapolis-St. Paul Area

Spearheaded the planning and communications for a bike race fundraiser, successfully raising four times the initial goal amount, showcasing my ability to organize and drive successful eventsDeveloped and updated copy for monthly newsletters, informational brochures, and the website, ensuring clear and engaging communication with supportersManaged donor records using computer systems, improving donor relations and ensuring accurate and efficient data handling