Jessica I. Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Canada Area

• Developed and implemented strategic plans to ensure effective management of the detail department.
• Responsible for settling debit terminals and closing of any open/outstanding work orders.
• Performed numerous administrative duties such as sorting and filing of documents, answering incoming calls from customers, every day warranty submission to General Motors, processing online payments submission, and more.
• Answered all customers’ inquiries in a timely manner towards enhancing customer satisfaction.
• Worked closely with the Service and Sales Management teams to enhance continuous improvement,
• Provided the Sales Manager with an estimate upon the completion of tech inspection.

Fort Mcmurray

• Greeted customers in a friendly manner upon arrival.
• Responsible for all cash handling processes.
• Carried out numerous administrative duties such as sorting and filing of documents, handling of incoming and outgoing telephone calls, rejecting and accepting warranty claims from reports, and more.
• Worked closely with the service manager for pending and rejected warranty claims.
• Charged with the responsibility of managing daily accounting procedures.
• Ensured the organization of spare parts, fixing and adjustments to ensure visual attractive display of the store on regular basis.

Slave Lake

• Performed numerous administrative duties such as data Entry via PVR, handling of telephone calls, sending reports to foreman, entry of production, well specs, truck tickets, and more.
• Performed other duties as required to enhance smooth work processes.