Scheduled patient surgical procedures in accordance with established protocols for 35 physicians.Acquired the appropriate information and order from the surgeonMaintained and monitored surgical block time to maximize utilizationAdvised surgeons of unused time and released the unused time to prevent the loss of surgical block timeActed as a liaison with other staff for the  coordination of special or urgent proceduresDemonstrated knowledge of medical terminology, CPT and ICD-10 codingSkilled in Insurance rules and guidelines

Assisting the Director of OperationsGreeting patients, review and verification of demographic, insurance, WC, NF, and DBL information.Supervision of patient scheduling, medical records, billing and collecting, and data entry and processingDevelop, implement, and maintain office policies and procedures

Handling & coordinating all inquiries for dinners in our private dining room Courteously greet and escort guests to tables to ensure the hotel's standards of service are metAssist in preparing the restaurant for service and maintaining the cleanliness of the room at all timesTake reservations and maintain reservation bookCreated new design for private dining room menu & dessert menu

Act as a reservation liaison for all holiday events Assist hosting team and floor managers when neededAssist in monitoring the guest’s needs and all phases of the operationConfirm all internal & external guest restaurant reservations with both the guest & conciergePrepare reservation sheets for special events and maintain reservation book

Courteously and efficiently answer In-Room Dining phones, take and input guests' orders Ensure receipt of orders by servers, settle checks in the Micros system according to hotel specificationsProcess payment of guest checks in accordance with accounting requirements and maintain accountability for all financial transactionsTrain staff in menu knowledgeHelp in the timeliness of items from the honor bars to be posted to guest folios

Assisted customer in making arrangements for tours, restaurants, and car rentalsHandled cash flow