Jessi Loyd Email & Phone Number

St Louis, Missouri, United States

Sunset Hills, Mo

Lead team of staffing representatives overnight. Monitored call volume and client service representative's availability, took part in creating and delivering training materials, supporting representatives with any questions on calls, handling escalations from external and internal clients, and created/implemented new documentation system that became department's standard process for all incoming calls and provided analysis of call data for department leadership that was previously unavailable.

Coordinating per diem staffing for healthcare professionals either working overnight shifts or early morning as part of an after-hours team; staffing for 26 Nursefinders' office locations and hundreds of facilities throughout the nation from close-of-business to opening hours the next day.

Greater St. Louis Area

Expanding the candidate database through active recruitment, promoting qualified candidates to client orders, deploying consultative selling strategies, delivering timely customer service, and administering staffing duties for per diem and contract healthcare professionals.

Sunset Hills, Mo

Coordinating per diem staffing for healthcare professionals either working overnight shifts or early morning as part of an after-hours team; staffing for 26 Nursefinders' office locations and hundreds of facilities throughout the nation from close-of-business to opening hours the next day.

Greater St. Louis Area

I coordinated the Cat Program, including sourcing and taking in new cats, arranging fosters and screening adoption applications. Additionally, I organized and carried out school visits to educate community children about the non-profit animal rescue. When the education program was disbanded and the cat program was merged entirely into generic adoptions, this position was eliminated.

Saint Ann, Mo

• Recruitment and delivery of appropriate skill level talent based on call center needs within time-managed deadlines.• Document and ensure hiring visibility through online job postings, job fairs, and social networking.• Creating/conducting the employment screening processes and maintenance of applicant database with regard to call center needs and legal requirements through the following applicant interactions:Phone ScreeningsFace to Face InterviewsPresentation of job… Show more • Recruitment and delivery of appropriate skill level talent based on call center needs within time-managed deadlines.• Document and ensure hiring visibility through online job postings, job fairs, and social networking.• Creating/conducting the employment screening processes and maintenance of applicant database with regard to call center needs and legal requirements through the following applicant interactions:Phone ScreeningsFace to Face InterviewsPresentation of job offers• Development, enhancement, maintenance and facilitation of New Employee Orientation, to include scheduling and content.• Coordinating assignments and schedule for Recruiting Assistants.• Tracking, analysis and reporting of recruiting and staffing activities. Show less

Chesterfield, Mo

• Conducting pre-screen phone interviews in a professional and timely manner• Scheduling assessments electronically and sending reading samples• Collecting scores and scheduling face to face interviews• Conducting face to face interviews as needed• Assisting / conducting New Employee Orientations and completion of New Hire paperwork• Connecting with local schools and universities in a professional and timely manner regarding promotion of our current hiring needs•… Show more • Conducting pre-screen phone interviews in a professional and timely manner• Scheduling assessments electronically and sending reading samples• Collecting scores and scheduling face to face interviews• Conducting face to face interviews as needed• Assisting / conducting New Employee Orientations and completion of New Hire paperwork• Connecting with local schools and universities in a professional and timely manner regarding promotion of our current hiring needs• Maintain the applicant database and document applicant performance throughout the interview process • General office organization and filing• Manage confidential information in a professional manner • Represent the company at career fairs and interact with potential candidates in a face to face environment Show less

In this position, I was responsible for converting text and images from PDFs into interactive media for retail insert advertisements. The task was mostly data-entry based using a program created internally for the needs of the customer.

Clayton, Mo

In this transitional position, my responsibilities included customer service, taking food orders and payments, making drinks and desserts, delivering food to tables, and keeping the cafe clean and stocked.

St. Louis, Mo

During this temporary exhibit, I worked with members of the art museum and the public to set up their audio-guided tours, reserve tickets to exhibits, locate work from artists that interested them, coordinate travel to and from the museum, and purchase memberships. I also answered incoming calls at the museum's front desk.

Olivette, Mo

HDIS is an inbound call center for home deliveries. The products we delivered were adult incontinence supplies, and each call could mean changing someone's quality of life. My job as a Customer Care Specialist was to become acquainted with the needs of each caller and offer an in-depth understanding of the products we had to meet those needs. Calls were not timed in this company, so I was able to spend as long as necessary working with people to find the best system for them on a… Show more HDIS is an inbound call center for home deliveries. The products we delivered were adult incontinence supplies, and each call could mean changing someone's quality of life. My job as a Customer Care Specialist was to become acquainted with the needs of each caller and offer an in-depth understanding of the products we had to meet those needs. Calls were not timed in this company, so I was able to spend as long as necessary working with people to find the best system for them on a personal level.Another aspect of the position I enjoyed was helping customers figure out how to afford these products on a regular basis.In addition to the customer aspect, I also had the regular responsibility of working with new hires as they transitioned to the floor in a nesting environment. Being an active part of training was one of the best parts of this job for me. Show less

Associate Of Arts (A.A.), General Studies

Fine Art

Activities and Societies: Gatekeepers, Art Club, Yearbook Photographer