Jessica Khadoo Email & Phone Number

Toronto, Ontario, Canada

Toronto, On, Canada

Toronto, On, Canada

Toronto, Canada Area

Direct support to the Personal Lines Manager overseeing a team of 5 Technical Assistants.Train new and existing employees.Create and update Technical Assistant manuals.Assist in conducting interviews for new Technical Assistants.

Update data management software applications to accurately reflect client policy information.Process policy renewals, endorsements, new business and cancellations based on effective date.Invoice premiums within broker management software.Review policy coverages for inaccuracies.Write/edit clear and accurate insurance form letters for clients.Assist with reception duties such as answer phones, direct calls, greet clients, arrange package deliveries and organize courier.Accounting and data entry of company cheques using Microsoft Excel.

Thistletown Community Centre

Oversee after school program staff.Correspond with staff and participant parents via oral and written communication.Ensure program resources are replenished when needed. In-charge of making sure City program requirements are being upheld.

Individually responsible for groups of up to ten children each week at community center as well as off-site (eg. trips).Work with children between the ages of 6-15.Trained in working with Special Needs children.Plan weekly activities, games, and camp-wide special events.First Aid certified to handle minor and major injuries.

Helped with the set up and organization of book, toy and lifestyle product displays.Kobo kiosk trained to sell e-readers and preform basic in-store device trouble-shooting.Assisted customers in finding their desired product as well as suggested/recommended appropriate products to meet their needs.Participated in Tasking shifts when store was undergoing renovations.POS and Cash trained.

Toronto, Canada Area

Handled large amounts of cash for product and credit card payments.Trained at Returns Desk to assist and solve customer issues with products.Assistance and supervision of four designated Self Check Out registersActed in Head Cashier roll on several occasions.Responsible for maintaining a clean work area at register and Service Desk.Responsible for cleaning, organizing and setting up display areas at the front end of the store.Partook in inventory preparation

Certificate, Publishing

Bachelor Of Arts Honors (Ba), English Language And Literature, General