Jess Ko, Ms, Otr/L Email and Phone Number
Jess Ko, Ms, Otr/L work email
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Jess Ko, Ms, Otr/L personal email
Solutions-oriented customer success professional with healthcare background and demonstrated record of facilitating strong relationships with clients and generating new referrals, operational program implementation within a clinical setting, and digital marketing. Skilled at identifying issues and implementing technological and educational strategies to streamline the client experience. Strategic thinker, thoughtful problem solver, analytical of critical metrics, empathetic to understand the client's perspective, leader and team player, and create fulfillment through relationship building and company growth. Leveraging skills in Monday (PMO) platform, Adobe Creative Cloud, Microsoft Office, and knowledgeable of ICD-10, CPT-4, Medicare, HIPAA, and electronic medical record systems. St. Louis raised, New York resident.
Outreach Physical & Occupational Therapy And Speech Rehabilitation
View- Website:
- outreach-rehab.com
- Employees:
- 67
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Occupational TherapistOutreach Physical & Occupational Therapy And Speech RehabilitationNew York, Ny, Us -
Visionaries Committee Leadership MemberThe Leukemia & Lymphoma Society Aug 2023 - PresentNew York City Metropolitan Area- Collaborate with cross-functional teams to identify successful metrics for fundraising and enabling new/existing member engagement to streamline organization mission and growth- Market organization to professional and personal networks with emphasis in digital marketing utilizing Adobe InDesign/Illustrator and Social Media platforms to drive fundraising revenue, organization exposure, and new/existing member engagement- Recruit prospective candidates for Visionaries of the Year Campaign, a 10-week campaign in which candidates create respective teams to fundraise for oncology research and patient support services -
Occupational TherapistOutreach Physical & Occupational Therapy And Speech Rehabilitation Aug 2022 - PresentNew York City Metropolitan Area- Collect and analyze data at specific intervals to track progress and demonstrate value of services to stakeholders and streamline company KPIs (length of client life cycle, claims denial rate)- Manage ongoing client caseload and facilitate strong relationships with clients to maximize client engagement and retention and increase company revenue through generating new referrals- Document and bill services according to company/insurance protocols using SaaS platform- Mentor new employees to facilitate effective on-boarding process -
Occupational TherapistMercy Rehabilitation Hospital St. Louis Sep 2021 - Aug 2022St Louis, Missouri, United States- Collaborated with cross-functional teams to coordinate care and determine length of client life cycle while maintaining client-centered practice and adhering to insurance protocols- Implemented operational pilot program to reduce time required to document services for new employees and streamline daily workflow utilizing Monday (PMO) platform- Mentored and supervised graduate students to ensure adherence to position expectations and company protocols- Documented and billed according to facility/insurance protocols using SaaS platform -
Research AssistantUniversity Of Missouri-Columbia Jan 2020 - May 2020- Administered Box and Block and 9 Hole Peg Test standardized assessments to recruit participants' upper extremity function and coordination to analyze collective results from each age group and contribute to standardization research of assessments- Collaborated with faculty supervisor and research team members to recruit participants of varying demographics to promote diversity and equity of research findings -
Access Services InternSil Columbia - Services For Independent Living Aug 2018 - Nov 2018Columbia, Missouri, United States- Collaborated with the Access Services Department to provide durable medical equipment (DME) and assistive technology to consumers of local counties to promote home safety, independence, and accessibility - Communicated with consumers in person and on the phone to assess their satisfaction of received equipment, equipment requests for the future, and recommendations/questions to promote customer success and improve company outcomes- Assisted in creating digital advertisement to market organization and its services to community- Organized inventory of all available DME and assistive technology into Microsoft Excel to ensure organization of the recycling/reuse process -
Research AssistantUniversity Of Missouri-Columbia Sep 2017 - Dec 2017- Collaborated with faculty supervisor to conduct a qualitative survey to be administered to caretakers of children with stepparents to assess how caretakers are affected by their work conditions and demographic factors compared to caretaking children with married parents
Jess Ko, Ms, Otr/L Skills
Jess Ko, Ms, Otr/L Education Details
Frequently Asked Questions about Jess Ko, Ms, Otr/L
What company does Jess Ko, Ms, Otr/L work for?
Jess Ko, Ms, Otr/L works for Outreach Physical & Occupational Therapy And Speech Rehabilitation
What is Jess Ko, Ms, Otr/L's role at the current company?
Jess Ko, Ms, Otr/L's current role is Occupational Therapist.
What is Jess Ko, Ms, Otr/L's email address?
Jess Ko, Ms, Otr/L's email address is je****@****ase.com
What schools did Jess Ko, Ms, Otr/L attend?
Jess Ko, Ms, Otr/L attended University Of Missouri-Columbia, University Of Missouri-Columbia.
What are some of Jess Ko, Ms, Otr/L's interests?
Jess Ko, Ms, Otr/L has interest in Event Planning, Children, Traveling, Education, Environment, Poverty Alleviation, Science And Technology, Creating, Animal Welfare, Innovating.
What skills is Jess Ko, Ms, Otr/L known for?
Jess Ko, Ms, Otr/L has skills like Teaching, Leadership, Programming, Python, Social Media, Computer Science, Public Speaking, Tutoring, C++.
Who are Jess Ko, Ms, Otr/L's colleagues?
Jess Ko, Ms, Otr/L's colleagues are Maria Cecilia Ramos, Alison Fitz-Gerald, Danielle Conklin Otr/l, Payal Patel, Anuj R. Shah, Stephanie Tan, Rebi Connors, Mph, Ms Ccc-Slp, Ae-C.
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