Jessica Daniel Email & Phone Number

Wentzville, Mo, Us

St. Louis, Missouri, Us

St. Louis, Missouri, Us

Las Vegas, Nv, Us

f/k/a Lumiere Place Casino & HotelsDeveloped multi-channel marketing programs in support of company revenue and regional objectives. Provided input to and supported execution of advertising, social media, direct mail, user group activities, promotions, and other programs designed to create brand awareness and demand in traditional and targeted markets. Collaborated cross-functionally with other departments to achieve marketing and property objectives. Drafted and submitted rules to legal for marketing activities. Ensured property remained up-to-date in brand standards and loyalty program objectives.Managed team of up to 35 employees, including customer service, advertising, promotions, and brand loyalty team members. Led player development team consisting of executive hosts in reaching various benchmarks in customer engagement and retention. Planned VIP customer events, overseeing through execution, and analyzed performance data to determine success of event. Cultivated relationships with outside vendors for competitive pricing on giveaway products and branded apparel. Utilized Oracle for procurement as well as to create purchase orders for supplies and giveaway items. Developed and executed yearly contracts with key stakeholders for NHL, MLB, transportation, and VIP guest events. Managed hotel blocks at both company-owned HoteLumière and partner (Four Seasons Hotel St. Louis) to mediate compromise between casino and hotel operations. Oversaw junket program consisting of independent casino reps, with travel accommodations and complimentary for customers traveling to property. Compiled reports after departures, calculated profitability of customers, and submitted payment for initiating representative. Worked with Midwest marketing executives, source, work-front, and interactive marketing teams for direct mail, advertising, promotional and social campaigns. Created, developed, and implemented multiple casino strategy and player reward programs.

Las Vegas, Nv, Us

f/k/a Lumiere Place Casino & HotelsOversaw player book of 500-plus VIP guests. Awarded customers complementary services based on gaming action and program guidelines. Assisted in organizing guest functions, preparing invitee lists, and organizing telemarketing efforts for special events and individual visits. Coordinated guest visits, including meals and event reservations, and assisted guests with inquiries and special requests, ensuring coordination of all guest needs. Managed several key customer accounts, with each worth $1M+ in yearly spend. Accompanied guests, building relationships with key stakeholders at off-property events and trips. Assisted in executing promotions on-site.

St. Louis, Mo, Us

Managed all security and guest service hosts during events, including St. Louis Blues hockey games and concerts. Responded to any and all emergency situations and guest altercations. Mentored and coached team members. Issued corrective actions when appropriate. Proofread and edited incident reports written by various team members. Assumed responsibility for continued development and commitment to collaboration.

Purchase, New York, Us

Managed product sales and delivery to customers as well as merchandising and rotating product at stores, maintaining proper inventory with clients. Negotiated promotions and new product introductions with store managers/owners. Facilitated relationship, sales growth, and service of all assigned retail account stores. Assumed ownership of all route activity, including emergency response to customer needs. Built by-name relationships with store personnel, knowing receivers, and managers. Sought and pursued selling opportunities at assigned retail accounts. Remained accountable for overall accuracy of each load, notifying supervisor and appropriate warehouse personnel immediately regarding all discrepancies.

St Charles, Missouri, Us

Surveillance Shift Supervisor, 2011-2012. Protected assets and maintained integrity of company using CCTV and floor observations. Oversaw actions and job assignments of team members on assigned shift. Provided training, supervision, evaluations, and leadership to team members. Ensured quality of operations in surveillance department on assigned shift. Maintained working knowledge of all rules and regulations of Missouri Gaming Commission and ensured strict adherence to same throughout property. Advised surveillance employees on assigned shifts of duties and responsibilities and ensured completion in timely, efficient manner. Coordinated with security department as surveillance discovered matters requiring further investigation.Surveillance Agent, 2008-2011. Operated monitor room equipment, including essential computer functions. Participated in court actions relating to gaming violations. Learned all games in use and all procedures as well as cheating indicators for all games. Responded to surveillance supervision and gaming control requests. Monitored gaming floor, providing game protection to detect crimes and/or disturbances via surveillance equipment. Supervised and reported observations within department policies and procedures and reported violations in professional, confidential manner. Marketing Lead/Promotions Lead, 2007-2008. Collaborated with promotions coordinator in creation and execution of promotional drawings, slot tournaments, giveaways, concerts, and various guest events and parties. Developed regulations in compliance with existing internal policies for marketing and player development. Maintained player tracking system for 300,000-plus guests and 500,000-plus offers monthly. Managed day-of-concert activities, including selling tickets, reprinting tickets, and maintaining VIP list. Coordinated with 30-plus artists, including The Go-Go's, Bret Michaels, and Vince Neil.

Bachelor'S Degree, Business Administration With An Emphasis In Marketing

Education record