- Proactively identify decision makers and key contacts in strategic accounts.- Utilise tools such as LinkedIn Sales Navigator, Hoovers, ZoomInfo and Lusha to source and consolidate contacts.- Closely support Business Development Representatives across Mid-Market and Enterprise level in creating effective sales pipeline.- Collaborate with Sales and Business Development Representatives to execute account plans according to business priorities.- Organise team bondings and volunteer outings.

• Supported end to end management and execution of 40 campaigns across ANZ, including briefing and approving artwork and key visuals in line with brand image, timely distribution of materials to site stakeholders and communication to retail stores through campaign packs.• Copywrote external communications for competitions, PR and LSM content.• Collaborated with the retail department to implement LSM strategies and signages to ensure that local marketing activations align with the overall marketing strategy.• Supported the marketing execution for 10+ new store openings, including communication to staff, store opening marketing activities and PR support.• Utilised the Google platform in engaging with customer reviews and queries, content creation and updating of sites for monthly data analysis and reporting of 40+ sites across ANZ.

Reporting to the Store Manager, responsibilities included that of a Team Member, and additionally-• Managed daily store operations, sale and upkeep of Krispy Kreme products.• Liaised between store manager and 15 store members to resolve internal disputes and feedback and create a positive team dynamic.• Handled customer-facing service, becoming the escalation point for enquiries and complaints.

Reporting to the e-Commerce Manager as a temporary relief role-• Responded to customer enquiries and complaints surrounding our e-Commerce platform.• Utilised Magento to change, cancel and refund online orders and ensure timely deliveries.

• Created content on the Hello Asia! website based on recent Asian media news.• Attended and reviewed concerts and media screenings, posting on the website to promote Asian content.

• Led a team of 5 to execute seminars targeting 110 participants and 30 participant managers across 4 universities.• Handled budgeting, external relationship management, sponsorship management, event managements and marketing and logistics

AIESEC is the world's largest non-for-profit youth-run organisation, aiming to facilitate cross-cultural understanding and leadership within youth by running exchange programs.As a member of the Incoming Global Talent sub-committee, I am responsible for contacting Sydney-based companies to potentially open up opportunities for exchanges to occur. This involves cold-calling and contacting companies, arranging meetings and pitching to these companies, and should they choose to proceed, handling the paperwork and arrangements to bring a youth from overseas into Australia, including shortlisting, visa handling and travel logistics arrangement.

As an outgoing global volunteer co-ordinator, I was responsible for facilitating potential exchanges from UNSW students to programs overseas. This included contacting students, arranging meeting times and pitching to these students, and should they choose to proceed, facilitating the exchange to occur, including contacting host entities from overseas, contract drafting, and arranging travel and visa logistics.

• Created weekly content for the AU Review website, including website blog articles, and social media posts.• Reviewed PR submissions and created content based from PR briefs.• Transcripted interviews and presentations from artists for article creations.

Olive Tree Entertainment is a Korean entertainment company that specialises in bringing over top-quality entertainment from Korea to Australia.• Worked in a team of 6 to organise and execute the 2017 Rapbeat concert in Sydney for over 4,000 patrons at Sydney Showgrounds.• Liaised with external stakeholders to handle the logistics of the event, as well as ad-hoc requests for 5 top-tier Korean artists and their management.• Organised and collated marketing and PR material to drive awareness and support traffic around the event.• Led a team of 23 volunteers on the day of execution, delegating tasks to various sub-teams to ensure the event ran smoothly.• Conducted internal crisis management and external crisis communication both during and post-event to adapt to rapidly changing circumstances.

Three Angles Production is a Singapore-based event management and production company that specialises in Asian entertainment and live concerts.• Assisted in the organisation and execution of K-POP groups Seventeen and GOT7’s Australian and New Zealand tours for over 10,000 patrons.• Communicated with external stakeholders in the planning and execution of events as well as ad-hoc requests, working to present high-quality events within half a year.• Ensured successful execution of both concerts by rapidly adapting to changing circumstances, and ensuring smooth communication between volunteers, Australian, Singaporean and Korean staff.

• Tutored 1-on-1 classes for Primary and High-school aged children in Mathematics, Extension 1 Mathematics, ESL, Standard - Extension 1 English and Chemistry.• Created course material for Advanced and Extension 1 English to be implemented for students across 90 Plus Sydney.