Jess Locke Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Client-facing role, first point of contact post-sale. Responsible for project kickoff, project setup, introduction to the greater on-boarding team, overseeing execution of tasks associated with the implementation..
• Responsible for supporting a portfolio of enterprise customers in the hospitality industry by guiding them through their implementation
• Understand client needs and timeline to ensure a successful implementation to launch
• Prepare kickoff deck, readiness assessment, implementation plan and distribute to clients
• Manage client expectations, facilitate touchpoints with stakeholders, define milestones, identify and communicate risks
• Liaise between client and multiple departments internally to ensure integration requirements are received, on track for development (if applicable), scheduled and successful

-Identify new opportunities for sales to pursue (cold calling, emailing, nurture & handoff) -Worked directly with 300+ Clients (post-sale) to manage expectations and deliver satisfaction by ensuring Lift & Co., delivers on partner obligations. - Cross functionally collaborative to achieve common deliverables and inform internal/ external stakeholders of.

Responsible for the coordination of IPsoft’s Global Training and Development. I was responsible for enrolling external and internal learners into our learning portal and assigning them to appropriate training courses. I created learning classes in the LMS portal and provided a weekly report containing all training analytics to the Director of Global.

Toronto, Canada Area

Responsible for the full HR life cycle at IPsoft Canada, including on-boarding of new employees, conducting background checks, new hire orientation, integration into company and group benefit enrolments. Planned and executed staff and client events in Canada. Prepared and maintained all records for Canadian staff, including LOEs, ROEs, vacation days and.

Oakville, ON

I worked at Barre Life on a part time basis. My key responsibilities included day-to-day content creation planning and execution. I managed the delivery of communications intended for Facebook, Twitter and Instagram feeds via Hootsuite. I was responsible for monitoring social media engagement levels and traffic and conjuring up exciting campaigns to drive.

703 Evans Avenue, Suite 500, Toronto, ON

Toronto, Canada Area

Bachelor'S Degree, English Language And Literature, General Arts

Project Management

Digital Communication And Media/Multimedia