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Jesslyn Theodora is listed as Team Captain at Agoda at Agoda, a company with 3929 employees, based in Cyberjaya, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Jesslyn Theodora.
Jesslyn Theodora previously worked as Team Captain at Agoda and Subject Matter Expert at Agoda. Jesslyn Theodora holds Bachelor Of Arts - Ba (Hons), Accounting And Finance, 3.4 Out Of 4 from Taylor'S University.
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I'm an Indonesian from Accounting and Finance degree graduates from Taylor's University Malaysia, August 2018 batch. I started my career with Agoda as an Customer Experience Specialist since November 2021 and currently exploring Team Captain role with monthly performance that exceed expectations in term of behavior, daily closure, customer satisfaction, and punctuality. I am a curious person that loves to learn new things to grow and likes to be challenged. A very committed person who have a good time management and organized in doing things. I pride myself in my ability to meet challenges head on and look for more creative ways to solve any issues that may arise and you can find me as who can work alone and as part of a team.
Listed skills include Leadership, Accounting, Corporate Finance, Microsoft Powerpoint, and 16 others.
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A career timeline built from the work history available for this profile.
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
- Lead, manage, and mentor the customer service team to ensure they deliver high quality service by providing consultation on case handling- Provide subject matter expertise in handling escalated customer calls if needed- Proactively identify process gaps, bottlenecks, and inefficiencies in customer serviceoperations and propose innovative solutions.
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
- Assist Team Captain to deliver high quality service by providing consultation on case handling
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communications channels (phone, email, and live chat) - Improve customer experience by escalating to relevant team when there is room for improvement found- Accountable for meeting individual (KPIs) and team goals - Continuously identify work.
Malaysia
- Perform day-to-day finance operations (General Ledger, Account Payable & Account Receivables) using SQL Financial Accounting System- Follow up with operation team on incomplete supporting documents to ensure completeness before inputing to the system- Prepare bank reconciliation & petty cash claims- Make a payment on behalf of the company - Ensure proper.
Petaling Jaya, Selangor, Malaysia
- Provided superiors with due diligent market research necessary to target new business- Prepared reports and presentation for internal use and client deliverables- Designed and prepared a pitch deck for the client's fundraising purposes and identify capital raising scenarios- Analysed financial data and financial ratio of company- Assisted in the.
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
- Attended training to develop more understanding of the businesses- Approached and follow-up with potential business partners and customers- Worked to guide the business partner to follow the step of how this business works- Worked to market the beauty products through personal Instagram- Gained communication and leadership skills- Developed a strong.
Subang Jaya, Selangor, Malaysia
- Assisted in inventory tracking- Assisted in administrative works including data entry, filling, and typing- Performed cashier functions in terms of product purchase- Recommended and promoted product or TIA membership sign-ups to meet customers’ needs and objectives.- Arranged clothes position to make it more attractive
Subang Jaya, Selangor, Malaysia
- Preparing chair arrangement- Ensured smooth process on the event by assisting the guest
Other employees you can reach at agoda.com. View company contacts for 3929 employees →
Thapanee Auksorn
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
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VV
Veenapriyalakshmi Venkatesan
Colleague at AgodaBangkok City, Thailand, Thailand
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SK
Sivoin Koem
Colleague at AgodaVoat Phnum, Phnom Penh, Cambodia, Cambodia
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DP
Dhanuchbhorn Pitidhammabhorn
Colleague at AgodaBangkok City, Thailand, Thailand
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WM
Wirad Menasria
Colleague at AgodaWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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LL
Lindainês Lima
Colleague at AgodaManaus, Amazonas, Brazil, Brazil
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JS
Jeff Sto. Domingo, Cpa
Colleague at AgodaBangkok Metropolitan Area, Thailand
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NB
Nonravee Benjapibal
Colleague at AgodaBangkok City, Thailand, Thailand
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MU
Michael U.
Colleague at AgodaBangkok, Bangkok City, Thailand, Thailand
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RJ
Rohan Jain
Colleague at AgodaFaridabad, Haryana, India, India
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Quick answers generated from the profile data available on this page.
Jesslyn Theodora works for Agoda.
Jesslyn Theodora is listed as Team Captain at Agoda at Agoda.
Jesslyn Theodora is based in Cyberjaya, Selangor, Malaysia while working with Agoda.
Jesslyn Theodora has worked for Agoda, Iqi Global, Simplexify Consulting Plt, Nu Skin, and This Is April.
Jesslyn Theodora's colleagues at Agoda include Thapanee Auksorn, Veenapriyalakshmi Venkatesan, Sivoin Koem, Dhanuchbhorn Pitidhammabhorn, and Wirad Menasria.
You can use AeroLeads to view verified contact signals for Jesslyn Theodora at Agoda, including work email, phone, and LinkedIn data when available.
Jesslyn Theodora holds Bachelor Of Arts - Ba (Hons), Accounting And Finance, 3.4 Out Of 4 from Taylor'S University.
Jesslyn Theodora is listed with skills including Leadership, Accounting, Corporate Finance, Microsoft Powerpoint, Microsoft Sql Server, Communication, Management Accounting, and Data Analytics.
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