Jess Zhao

Jess Zhao Email and Phone Number

making sustainable finance more efficient & interconnected @ crux | mission-driven start-up operator | fintech x climate @ Crux
Jess Zhao's Location
San Francisco, California, United States, United States
Jess Zhao's Contact Details

Jess Zhao work email

Jess Zhao personal email

n/a
About Jess Zhao

I’m an experienced leader & operator skilled at building 0-1 and driving growth at scale. I’m passionate about working on complex problems, especially those that change how capital and opportunity are distributed. Currently working at the intersection of fintech and climate @ Crux!

Jess Zhao's Current Company Details
Crux

Crux

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making sustainable finance more efficient & interconnected @ crux | mission-driven start-up operator | fintech x climate
Jess Zhao Work Experience Details
  • Crux
    Head Of Operations
    Crux Aug 2023 - Present
    Crux exists to make sustainable finance more efficient and interconnected. Join us!
  • Landed
    Vp Of Operations
    Landed Jul 2021 - Feb 2023
    San Francisco, Ca, Us
    Key executive driving customer & revenue growth. Reached annualized home transaction volume of $400M and 50k+ customers, leading to closing $31M Series B & $97M equity investment product funding. Member of Investment Committee overseeing fund management decisions. Board Member @ Landed Home Loans | Dec 2020 - Feb 2023This recent How I Built This episode gives a fun overview of our work :)
  • Landed
    General Manager And Head Of Operations
    Landed Aug 2019 - Aug 2021
    San Francisco, Ca, Us
    Product, go-to-market, sales & support and operations rolled up to me. Hired, coached & led this 40+ person integrated revenue & product organization. Drove expansion into national footprint.Launched mortgage product Landed Home Loans to $150M loan volume in 12 mos.
  • Landed
    Founding Head Of Customer Experience
    Landed Oct 2016 - Aug 2019
    San Francisco, Ca, Us
    1st employee. Developed customer experience and operations from product market fit to initial scale ($22M seed & Series A). Hired and managed sales and success teams and built all supporting sales operations (role design, playbooks, internal tools). Incubated multiple functions including partner success & brokerage product. Drove product strategy for customer-facing products. Developed all-star customer experience with 85+ NPS.
  • Edsurge
    R&D Lead
    Edsurge Dec 2015 - Aug 2016
    Portland, Oregon, Us
    Led cross-functional team (product, design, engineering, editorial, marketing) in launching a new digital EdSurge product: an interactive microsite covering the latest in edtech trends, which was featured in Washington Monthly, Politico, and ASU GSV.
  • College Track
    Director Of Strategic Initiatives
    College Track Jun 2014 - Dec 2015
    Oakland, Ca, Us
    Designed and led first ever strategic planning and project management function for this $20M education nonprofit with operations at 8 sites across the US.Oversaw implementation of large-scale systems/processes that resulted in significant organizational efficiencies Partnered with National Leadership Team on key strategic projects, including beginning to develop a business plan with a roadmap for increasing students served from 1,600 to 10,000
  • Monitor Deloitte (Ex Monitor Group)
    Consultant
    Monitor Deloitte (Ex Monitor Group) Sep 2011 - Jun 2014
    Consulted across a diverse array of industries with a focus on the social sector working with the Monitor Institute, Monitor Inclusive Markets, and Deloitte's Emerging Markets practice. Led large, complex modules of work; managed client and external relationships, and direct reports. Representative projects include:- AgResults international development prize design - an initiative led by the Gates Foundation, World Bank, and leading development agencies- Scaling Strategy (Leading workforce development non-profit)- Marketing Transformation ($5Bn Biotechnology Company) - Pricing Strategy ($5Bn Manufacturing Corporation)- Sociocultural Analysis / Communication Strategy (Public Sector) Key leadership positions include: Co-Office Head of Inspire San Francisco (pro-bono non-profit consulting firm) Co-lead of Cambridge Racial Diversity NetworkRelationship Manager for Northwestern Undergraduate Recruiting
  • Civic Education Project
    Public Relations
    Civic Education Project Sep 2008 - Jun 2011
    Evanston, Il, Us
    Led website development seminars with Center for Talent Development Program Directors to plan and execute website redesign with a particular focus on improving messaging tailored to each program's target audienceManaged three person team in producing quarterly newsletter, mailings and original graphic content for website using Adobe Creative Suites for distribution to over 2000 alumni and donors
  • Monitor Group
    Summer Intern
    Monitor Group Jun 2010 - Aug 2010
    Developed a customer segmentation and marketing strategy for a Fortune 50 healthcare company to inform a 5 year digital transformation

Jess Zhao Education Details

  • Northwestern University
    Northwestern University
    Medill School Of Journalism Integrated Marketing Communications Certificate
  • Ucl
    Ucl
    Archaeology

Frequently Asked Questions about Jess Zhao

What company does Jess Zhao work for?

Jess Zhao works for Crux

What is Jess Zhao's role at the current company?

Jess Zhao's current role is making sustainable finance more efficient & interconnected @ crux | mission-driven start-up operator | fintech x climate.

What is Jess Zhao's email address?

Jess Zhao's email address is je****@****ded.com

What schools did Jess Zhao attend?

Jess Zhao attended Northwestern University, Ucl.

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