Jessica Masse Email & Phone Number

Attributing school transportation for students using Geobus / GPI (Grics) softwareAnalyzes bus routes, stopsAssist with treating misbehaviour reports for studentsMaintenance of paper and electronic filing system of all transportation documentsUpdate Transportation section of CQSB websiteAdministers and updates transportation information system as required (bus stops, students etc)Handles routine transportation inquiries (email, phone etc)Design, set-up and maintenance of memos and communications to parents (year end documents, letters etc)Generates & prepares reports as requiredTake minutes (Advisory Committee meetings)Perform other duties as assigned

Coordinate workflow generated from multiple sources, serves as a member of the department/function support teamMaintain efficient operation of the project with administrating and maintaining of schedulesMonitor/track project schedule for deliverablesResponsible for compiling, tracking and maintaining accurate data and statisticsCreate forms, reporting documents as neededPerform other administrative duties as needed

Quebec, Canada

Performed general administrative, clerical, and executive support tasks to ensure organizational sustainabilityHandling basic office duties, such as answering and routing phones, responding to emails, maintaining employee and customer records.Coordinate with outside vendors and contractorsManage inventory and purchase of office supplies and equipment when neededTravel arrangements (flights, hotel, car etc.)Prepare and distribute meeting agendas for Board and Committee meetingsPlan and organize meetings, conferences and special eventsCreate and prepare letters, spreadsheets, reports etc.Prepare and create PowerPoint presentations, editing of various documentsCreation of quarterly newsletters for project and using marketing platforms toolsUpdate social media sites (LinkedIn, Facebook, twitter)Simplify complex data into a user-friendly format such as graphs, charts and other visual aids for clients and managementMaintain and edit updates on company websiteSubmit ideas for experimental marketing programs designed to enhance and grow the company’s brandMaintain strict confidentiality of sensitive information.

Montreal, Canada Area

Communication with clients confirming flight arrangements and customer satisfaction emails at conclusion of service Coordination of flight scheduling with FBOClient data base updated daily for billing and contact informationConstant communication with clients regarding scheduling or issuesBilling of clientsUpdate flight schedule

Montreal, Canada Area

Ensure that appropriate changes were made to resolve customers' problems.Interact, on a daily basis, with customers by phone and e-mail to provide open order information and status.Work with production and purchasing departments to obtain order status.Ensure quotations are created and submitted on time.Ensure customer invoices are submitted.Track order approval.Track costs, including labor hours.Track and follow-up on incoming payments.Refer unresolved customer issues/grievances to designated departments for further investigation.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.Research pricing as requested by manager.Update available sales stock.Research and pursue new business leads with supervisor.Assist in the creation and editing of promotional material.Assist in assembling and creating reports & charts for Bids.Provide administrative support during bid submissions.Other tasks as assigned by the supervisor

Montreal, Canada Area

Responsible for managing and processing payroll for DAC Aviation Expats;Processes enrollments, changes, and terminations of participants in all benefits plans and programs;Reconcile monthly billing statements against payroll deductions;Prepare and distribute written and verbal information to inform employees on their benefits, compensation and personnel policies; Handles employee’s benefits-related questions and suggestions;Capture and analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization personnel policies and practices;Track and maintain record of staff attendance (sick leaves, vacation leaves, banked hours, tele-work, etc.);Track and record training records.

 Promoted 1 year after hire of being Receptionist to becoming Accounts Receivable/Bookkeeping Assistant to the VP of Finance Prepare reports using accounting program (Quickbooks) for superior Administer and update serveral spreadsheets on a weekly/monthly basis (trial balances, interco information, inventory report, accounts-payable/receivable, all analysis required by the supervisor, etc) Generate and reply of incoming emails Prepare monthly, quarterly invoices and credit memos to all customers. Record of payments received Assist VP Finance in obtaining and preparing documentation and reports dail and with year-end auditorsCreate financial and statistical tools and reports using spreadsheetsRecord keeping of all flight hours on all aircrafts per week and month.Maintain historical records by preparing, sorting, scanning, photocopying and filing any financial correspondence and or contract documents.Administer payroll for our pilots in Africa using monthly Roster etc.Implemented an efficient way of electronic filing for all financial correspondence as well as all aircraft documents and related contracts.Contribute to team effort by accomplishing related results as needed and assisting account payable/marketing & sales when neccessary.Solved a number of administrative problems and queriesAssist and or carry out any other tasks or projects to be completed

Montreal, Canada Area

Montreal, Canada Area

Perform Accounts payable and basic bookkeeping duties using QuickBooksPrepare travel arrangements for executivesAnswer incoming callsPerform research on internetGenerate and reply of emailsOrganize and maintain paper and electronic filesManage records using ACT!Record keeping and hour tracking on all project and PO numbers.Administrate marketing estimates and complete supply orders.Help prepare agreements for independent contractorsHelp organize the tasks needed to be done for upcoming trade shows and conferences

Montreal, Canada Area

Supervised calling center Performed payroll dutiesMade orders for shipmentsDealing of difficult customersAnswered incoming and outgoing calls

Human Resources Management And Services

Introduction to Business Introduction to Organizational Behaviour Human Resources Management Managing Organizational Team

Avs, Starting A Business

AVS Received

Dep, Administrative Assistant And Secretarial Science, General

DEP Received - Administrative Assistant Program