Jessica Coleman Email & Phone Number

Atlanta Metropolitan Area

Refreshed Benning's social media presence by developing and publishing frequent social media posts with creative eye-catching graphics, resulting in an increase of user engagement by 56%. Produce a comprehensive monthly newsletter to keep employees and stakeholders informed. Develop content for special projects, manage digital signage for ongoing events, and oversee the ordering and maintenance of promotional items. Manage the Benning website using WordPress, ensuring content is current and accurately reflects our brand.Assist in gathering and organizing information to submit for industry awards and support PR/media efforts by conducting research to increase our visibility. Aid the pre-construction team in preparing bids and proposals by updating and producing detailed employee resumes and project descriptions and participate in client presentations. Coordinate and honor "Benning Boots" nominees, co-lead the party planning committee, and an active participant in Benning's social engagements and cultural initiatives.Achievements:• Re-vamped social media presence, increasing engagement by 56% within the first six months of employment.• Improved employee engagement through continuous outreach and involvement.• Successfully mentored a Business Development Team Member summer intern in 2024.• Self-taught Benning's website management tool, WordPress.Software used: Adobe Creative Cloud, WordPress, Microsoft Office, ScreenCloud, Bluebeam Revu

Atlanta Metropolitan Area

HR & Recruiting:Assist in locating qualified candidates for the various positions within Benning Construction Company, through online searches and attendance at career fairs. Assist in the administration of skills tests to potential candidates. Assist with pre-interview processes, such as communicating with the candidate and scheduling telephone and in-person interviews.Marketing & Social Media:Assist with the production of Benning’s monthly newsletter, including generating stories and obtaining photos of Benning’s projects and employee owners. Develop and assist with Benning’s social media presence. Create eye-catching graphics using Canva to post on the company's social media page, internal newsletters, and office TV screens. Collaborate with the Development Team to design creative solutions to personnel, training, marketing, and outreach. Create an inclusive culture of collaboration and commitment through a variety of internal marketing initiatives. Assist in the design, completion, and compilation of bid proposals.Achievements:• Re-vamped social media presence, increasing engagement by 56% within the first 6 months of employment• Improved employee engagement through continuous outreach and involvement• Successfully mentored a Business Development Team Member summer intern in 2024Software used: Adobe Creative Cloud, Microsoft Office, Canva, ScreenCloud, Bluebeam Revu, WordPress

Atlanta, Georgia, United States

Ensured the delivery of top quality, on-time, and effective submittal of proposals, qualification packages, and presentations. Provided or directed the initial mock-up of proposals and designed portions of the proposals as appropriate. Established and managed timelines and assignments as needed to complete effective submittals. Created, updated, and maintained personnel resumes to be used for proposals. Prepared presentations and supported Project Managers in preparing presentations for proposal interviews.Edited new and existing employee photos using Adobe Photoshop. Assisted with corporate and company-wide marketing team to execute initiatives to include content, graphics, and communication. Supported graphic design efforts for internal communications and external client collateral such as proposals, project charters, meeting presentations, project descriptions, and qualification packages.Achievements: • Worked as part of a team delivering 400+ client deliverables annually.• Served as member of Client Experience Program team that earned the highest achievement for marketing excellence in a global marketing award competition with Momentum ITSMA. • Served as Wellness Champion for the companywide wellness program.

Atlanta, Georgia, United States

Assisted and supported the Sales Services team with marketing activities, including the development of internal and external collateral.

Atlanta, Georgia, United States

Assisted Project Managers in preparing and issuing project documentation (Specifications, Change Orders, etc.). Reviewed and expedited documents for completeness and quality, adhering to CRB's policies and procedures. Coordinated both internal and external client and project meetings. Attended design and construction meetings as needed, prepared and distributed meeting minutes/action-item lists accurately and in a timely manner.Assisted with defining and communicating to the team project and document control procedures based on CRB internal and client needs. Entered and maintained Deltek Vision Database information, including accounting reports, vision plans, man-hour schedules, vendor payments and status, special project reporting, etc. Supported the management of overall project deliverables in accordance with the PEP, budget, schedule, and the CRB Quality Plan.

Atlanta, Georgia, United States

Greeted clients and visitors with a positive, helpful attitude. Answered, screened, and routed calls in a professional manner. Booked travel arrangements, including flights, cars, hotel, and restaurant reservations. Provided real-time scheduling support by booking appointments and preventing conflicts. Supported and helped coordinate office events and team meetings. Ensured the common areas, kitchen, and conference rooms were clean and organized. Coordinated and ordered meals and snacks for meetings.Maintained and organized supply inventory, ordered office supplies and groceries. Performed general office errands as necessary, processed shipments, and sorted mail. Reconciled internal expenditures and submitted expense reports. Reviewed and approved office invoices. Tracked and renewed professional licenses and updated internal system. Participated in minor project-related work as needed.

Winder & Braselton, Georgia, United States

Lead Retail Banking Associate (RBAII) // Braselton:Responsible for auditing, reporting, and balancing vault cash daily. Managed the branch currency levels by tracking and processing currency shipments and deliveries weekly. Ensured teller staff training in customer service, product knowledge, operations, and transaction processing. Supervised other tellers and performed quarterly surprise audits on their cash drawers.Retail Banking Associate (RBAI) // Winder:Executed various customer transactions, including deposits and withdrawals. Continued education on current banking products and services through the Bank Administration Institution. Maintained friendly and professional customer interactions. Assisted head teller with branch cash vault and cash shipments. Provided assistance with issues or questions regarding customers’ accounts. Courteously advised and referred additional banking products and services.

Grayson & Lilburn, Georgia, United States

Presented outstanding member service by greeting and welcoming members. Accepted cash and checks for deposit and processed cash withdrawals. Recorded all transactions promptly and accurately. Attempted to resolve issues or problems with members' accounts in a timely manner. Courteously explained, advised and promoted Credit Union products and services to members.

Conyers & Snellville, Georgia, United States

Executed "Second Mile Service" at all times. Maintained cleanliness of restaurant including front of the house, dining room, patio and restrooms. Attempted to solve any guest problems immediately. Recommended new products or additional items. Upheld all policies, qualities and standards. Conducted inventory and restocked items. Assisted with preparation, set-up, and service for catering events.

Warner Robins & Conyers, Georgia, United States

Office Assistant & Receptionist // Warner Robins:Maintained appropriate filing of personnel and professional documentation. Assisted in composing effective account reports summarizing accounts receivable data. As needed, assisted in receptionist duties, including dispersing mail, file organization, and answering phone inquiries.Infant Teacher // Warner Robins & Conyers:Provided a safe and loving environment for the infants in the facility. Gave bottles and solid foods to infants as provided by parents. Changed diapers as needed. Soothed infants by singing to and cuddling them. Supervised infants on the floor as they played with age-appropriate toys. Ensured play, sleep, and changing areas were kept clean. Occasionally supervised the toddler age group towards the end of the day.

Warner Robins, Georgia, United States

Organized and designed displays for the floor of the department to attract customers. Assisted customers in deciding purchases, sizes, shoe types and styles. Routinely operated cash register for cash, check, and credit card transactions. Resolved all customer complaints in a professional manner in accordance with company policies while prioritizing customer satisfaction. Contributed to store goals for increasing sales and improving profits.