Operations Manager
Current• Led a team of 6 professionals to identify revenue potential and optimization as key drivers of growth, resulting in a 45% increase in revenue.• Developed and monitored a $2M annual budget for 2019-2022, resulting in a 25% improvement in financial efficiency.• Implemented new technologies (Happy Co+Quickbooks+Time) and processes to facilitate monthly reporting, decreasing the reporting cycle by over 60% and resulting in a 35% boost in the efficiency of financial reporting.• Improved process efficiency by 85% by standardizing end-to-end project management workflow, resulting in a 30% reduction in errors and rework.• Kept accurate records of inventory and account notes, resulting in a +15% increment in the efficiency of inventory management.•Communicated with 218 clients to understand their needs and explain product value.