Jessica Peña Email & Phone Number

Vancouver, British Columbia, Canada

• Managing employees; provide leadership to up 9 employees.
• Hiring, training and scheduling.
• Adapts leadership style to meet individuals needs of each employee.
• Apply knowledge of previous supply needs and forecasted business levels to procure required supplies.
• Dedication to product knowledge and attention to detail to ensure the ultimate customer experience.
• Developing and nurturing relationships with customers to maintain and grow clientele.

Mexico

• Supervised day-to-day order processing-related duties to provide staff with guidance and drive productivity.
• Managed, developed and trained staff, established and monitored goals.
• Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work.
• Produced high-quality documents, spreadsheets and presentations for internal customer-facing needs using MS Office suite.

Mexico

• Contract preparation, review, handling terminations and communications with employees.
• Responsible for data input (employment contracts and staff records) into databases insuring confidentiality.
• Type and proofread correspondence, forms and other documents.
• Prepare payment forms and issuing cheques.

Mexico

• Supported business operations through analysis of key performance indicators and trends.
• Assisted with financial analysis, forecasting and risk assessment.
• Prepared reports, making presentations of findings, analysis and recommendations.
• Prepared financial reports, charts, tables and other exhibits as requested.

Mexico

• Provided significant help and support to senior professionals to review a corporation's internal controls and procedures.
• Reviewed, analyzed and evaluated the accuracy of accounting systems, procedures and controls.
• Ensured compliance with local, national and federal audit policies and regulations.
• Prepared and improved audit paperwork in accordance with standards and requirements.