Airline Reservations Supervisor
CurrentAchieved exemplary performance rating in leading a team of flight searchers who are responsible in delivering cost-effective and time-efficient flights to Business and First Class clientele; The team does this by going through airlines and routes using the KVS Availability Tool, Sabre and Galileo;Facilitated in finding resolutions for sudden airline schedule changes or cancellations of flights needing immediate assistance; efficiently having someone check flight departure and arrival as… Show more Achieved exemplary performance rating in leading a team of flight searchers who are responsible in delivering cost-effective and time-efficient flights to Business and First Class clientele; The team does this by going through airlines and routes using the KVS Availability Tool, Sabre and Galileo;Facilitated in finding resolutions for sudden airline schedule changes or cancellations of flights needing immediate assistance; efficiently having someone check flight departure and arrival as well as rerouting of flights using the website www.flightaware.com;Reorganized the team dynamics by being a hands-on supervisor through overseeing searches and double-checking results. Along with conducting bimonthly team meetings dealing with airline booking methods, promotions and tour packages which keeps the team motivated and to always have a mindset to exceed expectations; Show less
