Part-time freelance designer, developer, and consultant with the goal of expanding my skills as a designer and developer and gain experience with digital marketing. My primary focus is on providing accessible websites to small businesses with a limited budget.Primary Services Offered:• Website design and development• Branding• Graphic design for logos, business cards and other marketing materials• Social media management• Digital and print marketing• Search Engine Optimization• Website/email hosting• IT/Software consulting• Technical support

Primarily responsible for creating and building clean, effective UX/UI designs for digital products with a focus on brand continuity across the board and for coding responsive and WCAG 2.1 level AA-compliant accessible front ends. Leading the charge for creating and enforcing brand consistency and accessibility on all company-branded web pages.Other experience and responsibilities include conducting usability studies to identify effectiveness of designs, presenting design and process proposals to executive leadership, participating in basic project management processes such as requirement gathering and planning, and providing support for escalated issues as a subject matter expert (SME).Additional Design & Development Experience Highlights:• Exceptional understanding of and 5 years experience with HTML5, SCSS/CSS3, jQuery, and PHP.• Additional experience working regularly on Angular applications and writing front end unit tests.• Git Repositories: Both GitHub & Azure DevOps as SCM and task management.• Basic understanding of and experience with site/application back-end code (ASP .NET), Razor syntax/C# and DevExtreme from .NET Core MVC projects.• Adobe XD for designing/prototyping, and Adobe Illustrator for other graphic design needs.• Custom WordPress theme development.Other Notable Experience• Flexbox, CSS Grid, and Bootstrap• Gulp as a workflow tool• Basic Google Analytics and Tag Manager skills

Main responsibilities evolved over the 3 years as I gained experience and took on new challenges. A few major job functions are highlighted below:• Updated and maintained company's corporate website (www.wilsonlanguage.com) built with a custom WordPress theme.• Updated and maintained customized BigCommerce store theme.• Assisted in building internal-facing responsive web applications.• Researched and recommended new tools and designs.Additionally, below is a brief outline of the development skills I attained:• HTML5, CSS3, PHP, JavaScript (jQuery library), MySQL• Note-worthy experience with Razor syntax/C# and DevExtreme DataGrid from .NET Core MVC project• Flexbox and Bootstrap• Experience with Gulp as a workflow tool• Basic Google Analytics and Tag Manager skills• GIT repositories; both Visual Studio Team Services and GitHub as SCMs• Custom WordPress theme development and management

As an experienced Service Desk Analyst on Wilson's IT Operations team, I supported on-campus and remote employees, as well as customers from across the country. My support experience includes, but is not limited to the following:• Supported both hardware and software related incidents, and provided timely solutions for users on both Mac and Windows operating systems.• Provided superior customer service to both on-prem and remote employees, as well as customers.• Incident, problem, and change management as outlined by ITIL.• Contributed to the IT knowledge base with focus on Knowledge Centered Support (KCS).In addition to my support role, I had many other duties assigned based on my skill set, some of which are noted below:• Quality Assurance (QA) testing for both customer and business-facing applications.• Re-design the customer support portal, website hosted by Freshservice (HTML5, CSS3, JavaScript).• SharePoint 2013 design (both custom through SP Designer, and with WebParts).• Responsible for company-wide communications on technical maintenance and outages.• License renewal and other various vendor communications.